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Quality Suites University

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Indoor pool
Indoor pool
Room, 2 Queen Beds, Accessible, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi
Suite, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Overview of Quality Suites University

Quality Suites University

2.5 star property

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
949 Sunland Park Dr, El Paso, TX, 79922

Explore the area

  • Popular LocationBob-O's Family Fun Center4 min walk
  • Popular LocationSunland Park Mall15 min walk
  • Popular LocationSunland Park Racetrack and Casino2 min drive
  • AirportEl Paso, TX (ELP-El Paso Intl.)17 min drive

Choose dates to view prices

About this area

El Paso

Located in El Paso, Quality Suites University is in the city center and near the airport. El Paso Museum of History and Insights Science Museum are cultural highlights, and some of the area's landmarks include Casa de Adobe and St. Patrick Cathedral. Bob-O's Family Fun Center and El Paso Desert Botanical Garden are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.
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Map

What's nearby

  • Bob-O's Family Fun Center - 4 min walk
  • Sunland Park Mall - 15 min walk
  • Sunland Park Racetrack and Casino - 2 min drive
  • Western Playland Amusement Park - 3 min drive
  • Casa de Adobe - 25 min drive

Getting around

  • El Paso Union Depot - 10 min drive
  • El Paso International Airport (ELP) - 17 min drive

Restaurants

  • P.F. Chang's - 11 min walk
  • Greenery Restaurant - 11 min walk
  • State Line Restaurant - 12 min walk
  • Johny Carino's - 13 min walk
  • Barrigas Restaurant - 14 min walk

About this property

Quality Suites University

Hotel in El Paso with free breakfast and 24-hour business center
This smoke-free hotel features an indoor pool, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Quality Suites University offers 61 accommodations with MP3 docking stations and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM
  • Coffee/tea in common area(s)

Things to do

  • Indoor pool
  • Shopping mall

Conveniences

  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow-top mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe (surcharge)

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El Paso
El Paso
Business friendly
Business friendly
Pet friendly
Pet friendly
Washer and dryer
Washer and dryer
2 star
2 star
Hotel
Hotel

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 25 lbs)

Children and extra beds

Children are welcome
4 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • In-room safe fee: USD 2.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites University El Paso
Comfort Suites University Hotel El Paso
Quality Suites University Paso
Quality Suites University Hotel
Quality Suites University El Paso
Quality Suites University Hotel El Paso

Overall score and ratings

3.4
Rating 5 - Excellent. 206 out of 757 reviews
5 - Excellent 27%
Rating 4 - Good. 213 out of 757 reviews
4 - Good 28%
Rating 3 - Okay. 148 out of 757 reviews
3 - Okay 20%
Rating 2 - Poor. 82 out of 757 reviews
2 - Poor 11%
Rating 1 - Terrible. 108 out of 757 reviews
1 - Terrible 14%

3.5/5

Cleanliness

3.7/5

Staff & service

2.9/5

Amenities

3.3/5

Property conditions & facilities

2.8/5

Eco-friendliness
Write a review

1/5 Terrible

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk was friendly. The room was very dirty. The towels look used an dirty an were stained. The room had an awful oder like if someone was smoking in the non smoking room. No extra blanket for the couch bed. Our room didnt have towels in it i had to ask the front desk for the towels that didnt seem clean. The breakfast was not ready. The people staying at the hotel has to make their own brekfast. The elevator was broken an their had been some kids stuck in it. The kids couldnt stay long in the pool beacuse of the chlorine was burning thier eyes . Would never stay thier again. We did end up getting a refund. But alot of other people staying there did.not.
Stayed 1 night in Aug 2022

1/5 Terrible

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is horrible the doors don’t lock anyone can walk in them the shower was cracked and than tub was cracked the door had mole the pool was dirty there was glass and light with cords in the pool and than the fire alarm rang at two in the morning and we went to eat breakfast at 6 and there was no one there till 9 and no breakfast was there horrible services!!!!!!!!never staying here again and no towels!!!!
Stayed 1 night in Aug 2022

1/5 Terrible

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
Our room was already taken by another, elevator was broken , fire alarm kept going off
Stayed 1 night in Aug 2022

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The elevators won’t working at all, our room was on the 3th floor, swimming pool was closed , the breakfast room was dirty , the juice machine wasn’t working they wore out of everything on the breakfast bar, we had to check out a day before , horrible staff and service . I won’t recommend this hotel at all.
Stayed 3 nights in Jul 2022

3/5 Okay

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The receptionist was never at the front. I had to wait about 10 mins before she would show up. The pools where out of service. The carpets where very dirty. The property was dirty as well. Room was not clean.
Stayed 1 night in Jul 2022