8.4/10 Very Good! (1,005 reviews)
Our stay here was ok. We did not use the breakfast buffet, but we did order dinner and snacks. Some staff was very good. Our last night was awful. We lost power and when we woke up to shower and head to the airport we had no water. What water we were able to trickle was cold. 10 minutes before we had to leave they offered a room to shower in, but it was too late. The elevators did not work, we had drag our suitcase down the stairs. The other night were very noisy with drunk people fighting in the alley and garbage (glass bottles) being dumped. The location was good especially for the Christmas markets and lots of stuff in walking distance. My SIL overheard the reception desk lying to other guests about the water situation and the other reception person told her to tell everyone the truth.
Reviewed on Dec 13, 2025