“Overall, we had a very good experience and really enjoyed our stay! The only downside was a bit of confusion at check-in. I booked a room through Expedia for a specific rate, but upon arrival, I was charged more. The receptionist mentioned it was for a room upgrade since our original choice was unavailable, but the room we received looked exactly like the one we initially booked. It left us a bit disappointed regarding the pricing transparency, but the stay itself was otherwise lovely.”
“Overall, we had a very good experience and really enjoyed our stay! The only downside was a bit of confusion at check-in. I booked a room through Expedia for a specific rate, but upon arrival, I was charged more. The receptionist mentioned it was for a room upgrade since our original choice was unavailable, but the room we received looked exactly like the one we initially booked. It left us a bit disappointed regarding the pricing transparency, but the stay itself was otherwise lovely.”
Yvonne Mae