The Thames Hotel, near a shopping center, is ideal for families. Guests enjoy free breakfast, WiFi in all rooms, and express check-in. An area shuttle helps visitors explore, and extended parking is available for longer stays.
Reviews
6.26.2 out of 10
Popular amenities
Breakfast included
Free airport shuttle
Pet friendly
Parking included
Free WiFi
Restaurant
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Family-friendly hotel connected to a shopping center
Free breakfast, a free roundtrip airport shuttle, and an adjacent golf course are just a few of the amenities provided at Thames Hotel. Be sure to enjoy a meal at the on-site local cuisine restaurant. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
Other perks include:
Free self parking and extended parking
RV/bus/truck parking, an area shuttle, and express check-in
A water park (surcharge), a porter/bellhop, and luggage storage
Room features
All 75 rooms have comforts such as 24-hour room service and separate sitting areas, in addition to perks like free WiFi and sound-insulated walls.
Other amenities include:
Bathrooms with showers and free toiletries
TVs with premium channels
Separate sitting areas, ceiling fans, and daily housekeeping
Check-in start time: 7:00 AM; Check-in end time: 11:30 PM
Express check-in available
Check-out
Check-out before 10:30 AM
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay free
Children and extra beds
Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for UGX 100000 per stay
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Rollaway bed fee: UGX 100000 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Frequently asked questions
Is Thames Hotel pet-friendly?
Yes, pets are allowed at this property.
How much is parking?
Self parking and extended parking are free at this property; nearby parking is also free.
What time is check-in at Thames Hotel?
Check-in start time: 7:00 AM; Check-in end time: 11:30 PM.
What time is check-out at Thames Hotel?
Check-out is at 10:30 AM.
Does Thames Hotel provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs on request.
Where is Thames Hotel located?
This family-friendly Entebbe hotel is located near the airport, 2.6 mi (4.2 km) from Kitubulu Forest and Beach, and within 6 mi (10 km) of Victoria Mall and Imperial Shopping Mall. Lake Victoria and Entebbe Botanical Garden are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel had engaged a driver to pick us up from the airport and he was there despite the fact that the 'plane was delayed which we appreciated - interesting vehicle but it went. Hotel was not what we expected as it had no ac and the rooms were airless and stuffy and when we got there there was no power. The most helpful person was the driver who took us to the Zoological Park (well worth an visit) and then suggested where we ate supper (really good food and fab view of Lake Victoria) and picked us up afterwards. Overall disappointed in the hotel as it looked nothing like the 'photo on Expedia.
Verified traveler
Verified
4/10 Poor
Unhappy!
Jan 29, 2017
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not Happy!
Management failed to provide staff that I needed transportation from airport. There was no hot water. There was only one cable channel. The electricity was turn off during the day.
Bed was uncomfortable, no hot water as advertised, the hotel was much farther from the airport than other similarly priced hotels, and the other guests in the hotel were loud all night.
This is my go-to hotel to stay in when I am passing through Entebbe. Staff here are very accommodating. They will pick you up at the airport free of charge, and drop you off. Hot water is abundant and the breakfast is great. I highly recommend Thames!
I booked online and then phoned the hotel from Ireland to check I was to be collected from the airport and gave the flight I was coming in on which was late in the evening. I confirmed that I was to be collected and that they had my name. I did not give the arrival time first because if they advertised a collection service the London flight is one they should know and also there could be a delay so they should routinely check before expected arrival.
I was not collected and had to take a taxi which substantially increased the cost of my stay and to which they made the most minimal contribution. So although I was well looked after by the staff when I arrived the the owner was never there and was unhelpful.
This is the first time that I have been seriously disappointed at my treatment in Uganda which in general is a country I would highly recommend
Très bon accueil malgré l'heure tardive d'arrivée . Le petit déjeuner était excellent et le personnel très avenant. Je retournerais volontiers dans cet hôtel .
El hotel es bueno en comparación de otros hoteles de la zona. El desayuno es aceptable. No tienen adaptador de corriente por lo que la carga de teléfonos, cámaras y computadores debe preverse. Hubo demora en la respuesta de la confirmación de la reserva y en la confirmación de recepción de los datos del vuelo de llegada pero no se presentó ningún problema y el Hotel garantizó el traslado del aeropuerto al Hotel aún sin haber verificado la reserva. Volvería al Hotel y lo recomiendo.
JAVIER GUILLERMO
Verified
6/10 Okay
Verified traveler
Oct 20, 2014
bescheiden hotelletje langs aarden weg.
Thames hotel ligt langs een aarden weg die uitkomt op grote geasfalteerde baan Entebbe-Kampala.Taxi gestuurd door hotel.Taxidriver stond op te wachten met bordje met onze voornamen.
Eén nacht verbleven. Ontbijt bescheiden.De taxidriver voor de rit naar grens met Congo stond 's morgens stipt op tijd aan hotel.
Verified traveler
Verified
6/10 Okay
Traveller
Sep 30, 2014
Okay for one night stopover
The hotel was quiet and a little out of the way located in local residential area mixture of basic homes and shops. High street busy and plenty of choice of eateries. Area very dark at night and possibly not safe to wander around alone. Hotel claims to have free wi-fi but not working at time of visit and so had to go to local internet cafe and taken there by hotel staff who kindly waited for me and also arranged taxi for early hours departure from Entebe airport. Room comfortable and clean, had to ask for towels, extension lead to plug in air conditioning fan and TV. TV only local channels and no news or english channels available and bad reception. Shower luke warm temperature but good flow and bathroom generally nice, newish and clean. For the one night okay wouldn't wish to stay for longer. Staff friendly and helpful
Traveller
Verified
8/10 Good
Verified traveler
Jun 15, 2014
Liked: Staff & service
Disliked: Room comfort
ideal for airport
Perfect location around 15 minutes taxi ride from airport so you don't need to spend a lot of money at a chain type hotel
Insectes dans la chambre. Pas de papier hygiénique. Pas de savon. Aucun accueil. Pas de réception à l'aéroport alors que signale dans la publicité. En conclusion : Nul, à fuir...
...satt vi i den underbara värmen och drack en kall öl och tuggade på lite sockerrör, som en av de anställda just kom hem med och gärna bjöd på. Litet och mysigt "familje"-hotell, som kunde erbjuda oss precis vad vi behövde på genomresa mellan flyplatsen och sedan vidare mot Tanzania. Relativt enkel standard, men rent och snyggt och definitivt helt OK. God frukost.
The location of the hotel is quiet. The rooms are ok (you have a mosquito net around the bed), but basic.
The most irritating issue about the hotel is that there is a family living on the compound of the hotel so that when you are sitting for dinner, you are exposed to normal family life (such as children crying meters away from the breakfast table, or persons of the family taking a shower only meters nearby, or the nearby kitchen engaging in cooking and feeding of the children. Hence, the hotel life is not properly separated from the private life of a family living on the same compound.
Another disturbing issue occurred when we ordered dinner. Between the placement of the order and the actual serving of the meal some 2 hours elapsed. Also, there was no menue offered. You have to take whatever was bought before by the family running the hotel.
Other than the above, the hotel is quiet and the athmosphere is truely African, meaning relaxed. While we were there spending 2 nights, only 2 other guests stayed at the hotel during one night. So it is a pretty remote place.
Mattijs
Verified
6/10 Okay
ida
Apr 24, 2014
Liked: Staff & service
Disliked: Cleanliness
Det var et fint hotel til prisen. Der var rent og pænt dog var der ikke gjort rent under sengen og der lå en kæmpe død kakkelak hvilket var temmelig klamt at opdage. Internettet virkede ikke og det gratis wifi var den primære grund til jeg valgte stedet. Desuden virkede tv sinalet heller ikke.