预订埃拉塔普酒店宾馆住宿限时优惠

“Good”

“Toilests are filty and run down the bathrooms have no proper shower and hot water .Cochroches everywhere no eating utensils no sheets on the bed only tiny blanket. Power points arent working, fan turn on no control full blast only. To make matters worst the care taker cant speak English French or Bishlama only Chinese just wondering where this care taker came from.We need someone to communicate with.The only one good thing there was the friendly security and the house keeping lady who……

“Absolutely stunning jungle/ river property, lush and green. The large house is very spacious. It was comfortable in the July weather. Plenty of room and beds for our family of 6. Property is off grid so some issues with hot water that were rectified. We’re told we would have daily house keeping, which didn’t happen once, but we were ok with the washing machine. If we had asked, I’m sure it would have been provided. Accessing the tours and using the river was a highlight for our family. - no fly……

“It is quite a nice experience to have stayed there for 10 days. The owners and the staffs there were really friendly, and responded to my requests immediately. The door nub was not working well, but I have no problem leaving my stuff in the room while I was away for meetings. It is a bit far from downtown, and after 9pm it is quite a challenge to get a bus to go back to that direction. However it has a really nice restaurant, and the rib eye there is the best I have ever had.”

“Friendly staff, lovely atmosphere and great location.”

“海灘、游泳池太漂亮了，食物很不錯，服務也不錯”

“The staff were very accommodating, nothing was too much hassle. The location was fantastic. Would definitely recommend this resort to somebody who wants a great location.”

“Staff were super friendly and helpful”

“good ”

“Great services, amazing breakfast with many choices.”

“Right by the beach, amazing snorkelling, great staff with very helpful and kind manager. Food was delicious and cocktails delightful.”

“Location was good, resort rooms/apartments need work as the are aged and run down, only 1 kayak didn’t leak, no bikes, grounds and pool/deck was good, iguanas are locked in a small cage with nothing and overcrowded (should be at least a small bird aviary with a tree/shrub them in it), food was good, u have to ask for rooms to be serviced (u might get it). We had no water a few times and couple of nights, Beach was good. ”

“The biggest asset to this hotel is their staff everyone was friendly, helpful and engaged with the kids. From the initial welcome from the chief to departing the hotel everything was great. Would recommend this hotel to anyone travelling to Vanuatu .. ”

“Our spa room was a little tired however it was immaculately cleaned daily and all the staff were super friendly and helpful. Could not fault the wait staff at the bar and restaurant. Nothing was a problem.”

“I do love the hotel. It is located in the city center. The cost of going from the airport to the hotel is reasonable. It is about 1500 VUV. The hotel includes a beautiful breakfast. The omelette is so tasty. The swimming pool is good, you can swim till 10PM at night. Towels can be borrowed from the reception. The view is major.”

“I would like a refund for the accommodation. The property was not as advertised. There was no operating restaurant. The room was unclean The shutters on the windows broken. Overall very unsatisfactory and not what was represented. I would like my $1200 money returned.”