Viajes a Hideaway Island Todo Incluido Vuelo + Hotel

Breakfast trays were more than you could eat. Loved the open air restaurant. Staff went out of their way to ensure everyone had a great relaxing time. Prices on drinks and food were very affordable. The view was priceless

El hotel en sí está bien. Es un apartahotel, con habitaciones con cocina, cosa en la que no me fijé. La gente del servicio es muy atenta, pero te tienes que acostumbrar al ritmo del Pacífico, con calma. Tienen wifi gratis en la recepción, no es una maravilla pero es constante, así que con paciencia ni tan mal. Lo malo es que el hotel queda un poco a trasmano de todo Port Vila, por lo que te tocará andar un rato medio (+/- 15min) para llegar al centro. La comida, sin ser una maravilla, está bastante buena.

The staff and location was excellent especially being next door to big market. Our big objection was with the design of the room. It has a totally open wall between the bedroom and bathroom and that’s not always a pleasant circumstance.

Last minute stay required due to flight cancellations. Resort was extremely accommodating. Cafe meals were superb and reasonably priced. Housekeeping staff, in particular Margaret, were wonderful. Overall would highly recommend.

Overall is very run down compared to photos. Sheets were dirty for the first 2 days on arrival. Floors were dirty. No working shower, no hot water. Kitchen barely has any food on menu never in stock or limited choices. Bed was extremely noisy. Pillows were awful we got very sore necks and back and we aren’t old. Rust present in bathroom. Mould in bathroom. Room smells musky like mould. Village across is very noisy. They leave big outdoor lights on that shine right through the windows while trying to sleep at night. All mesh on windows had holes so got bitten by a lot of mosquitoes. Place is not as advertised at all. Pool is a lot smaller than pictured. Owner walks around the place and should be ashamed of himself! Taking people’s money when place is nothing like photos. This place is disgusting and not want you want on a holiday! Would never recommend this place to anyone! We walked out and went to stay at another place plus they refuse a refund of course.