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Basin Park Hotel and Spa

Photo gallery for Basin Park Hotel and Spa

Featured Image
Outdoor Spa Tub
Individually decorated, individually furnished, iron/ironing board
Individually decorated, individually furnished, iron/ironing board
Individually decorated, individually furnished, iron/ironing board

Overview of Basin Park Hotel and Spa

Basin Park Hotel and Spa

3 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
12 Spring St, Eureka Springs, AR, 72632

Explore the area

  • Popular LocationEureka Springs District Court3 min walk
  • Popular LocationSt. Elizabeth of Hungary Catholic Church10 min walk
  • Popular LocationEureka Springs & North Arkansas Railway17 min walk
  • AirportRogers, AR (ROG-Rogers Municipal-Carter Field)43 min drive

Choose dates to view prices

About this area

Eureka Springs

Located in Eureka Springs's Eureka Springs Historic District neighborhood, Basin Park Hotel and Spa is in the city center and in the mountains. Eureka Springs City Auditorium and Eureka Springs Historical Museum are cultural highlights and Turpentine Creek Wildlife Refuge is a popular area attraction. Eureka Springs & North Arkansas Railway and Quigley's Castle are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as horse riding, ziplining, and hiking/biking trails in the area. Guests appreciate the hotel's central location.

What's nearby

  • Eureka Springs City Auditorium - 2 min walk
  • Eureka Springs District Court - 3 min walk
  • Eureka Springs Historical Museum - 6 min walk
  • St. Elizabeth of Hungary Catholic Church - 10 min walk
  • Eureka Springs & North Arkansas Railway - 17 min walk

Getting around

  • Northwest Arkansas Regional Airport (XNA) - 72 min drive

Restaurants

  • Eureka Springs Restaurant — 1 min walk
  • Nibbles Eatery — 2 min walk
  • The Grand Taverne Restaurant & Lounge — 3 min walk
  • Local Flavor — 4 min walk
  • Aquarius Taqueria — 5 min walk

About this property

Basin Park Hotel and Spa

3-star Eureka Springs hotel in Eureka Springs Historic District, near Eureka Springs City Auditorium
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a spa tub, massage/treatment rooms, and a business center. All rooms are individually decorated and offer free WiFi and free local calls. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also find coffee makers and ceiling fans.
Basin Park Hotel and Spa offers 59 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with cable channels.

This Eureka Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa1905 has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • Continental breakfast available for a fee weekdays 8:00 AM–10:30 AM: USD 10 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Billiards/pool table
  • Full-service spa
  • Ropes course
  • Shopping
  • Spa tub

Family friendly

  • Free cribs/infant beds

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Restaurant dining guide

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Dogs and cats welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 12.25 per accommodation, per night
The resort fee includes:
  • Spa tub access
  • Shuttle service
  • Business center/computer access
  • Newspaper
  • Self parking
  • Parking
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 10 per person (approximately)
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Basin Hotel
Basin Park
Basin Park Eureka Springs
Basin Park Hotel
Basin Park Hotel Eureka Springs
Hotel Basin
Basin Park Hotel and Spa Hotel
Basin Park Hotel and Spa Eureka Springs
Basin Park Hotel and Spa Hotel Eureka Springs

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 351 out of 983 reviews
5 - Excellent 36%
Rating 4 - Good. 384 out of 983 reviews
4 - Good 39%
Rating 3 - Okay. 150 out of 983 reviews
3 - Okay 15%
Rating 2 - Poor. 79 out of 983 reviews
2 - Poor 8%
Rating 1 - Terrible. 19 out of 983 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved the balcony to eat out on and the game room!
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying at the Basin! Property is very conveniently centrally located, it’s always clean and it’s just a nice place to stay!
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff. Staff is superior and will tend to your needs. My favorite thing is the restaurant called The Balcony. Staff and cooks are awesome. Drinks and food are made to perfection. Good clean fun. The floors do creak. Didnt bother us. The elevator is a bit slow. We normally took the stairs.The restaurant closes at 9 p.m. On Fridays and Saturdays stays open til 11 p.m. It's located on the 3rd floor. Restrooms are there too. Spa is located on the 2nd floor. The toilets in the standard room are very tall. Lol,I dangled (Im 5ft 2in). The tub is hard to get in and out of ( Even for my 6ft 2in husband). The beds are firm. I love a firm bed. You can oder a steak dinner for $18.99 comes with baked potato and grilled vegetable mix. Yummy!!! We sat at the bar. Best and fastest service ever. The hotel has a shuttle service. No charge. The have whiskey tasting in the basement ( Note: You will climb down a 20 foot ladder to get to it). No chage if your staying at the Basin. If not then its $20.00 a person. They do give law enforcement discount. So pay at the hotel. A free movie on the top floor ever night at 9:30 p.m. then on the roof for star gazing. Very nice. All that is apart of the resort fee. We had an amazing 32nd wedding anniversary. Cant wait to go back. We loved the Basin Park Hotel.
Stayed 4 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room and both large bed and tv. Spa was awesome. Restaurant food excellent.
Stayed 1 night in Jul 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service
Great location to shopping and other areas.
Stayed 1 night in Jul 2021