- Disliked: Cleanliness, staff & service, amenities
The service was poor and our room was filled with cigarette smoke every day due to the restaurant one floor below.
Stayed 5 nights in Jul 2020
Photo gallery
Guest reviews
Good
960 reviews
Guests rated this property 4.1/5 for cleanliness.
Popular amenities
Free WiFi
Pet Friendly
Air Conditioning
Spa
Restaurant
Breakfast Available
Cleaning and safety practices
Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided
Map
12 Spring St, Eureka Springs, AR
Explore the area
Eureka Springs City Auditorium2 min walk
Eureka Springs District Court3 min walk
Eureka Springs Historical Museum6 min walk
Rogers, AR (ROG-Rogers Municipal-Carter Field)43 min drive
Choose dates to view prices
Premium Double Room, 2 Double Beds
Photos of Premium Double Room, 2 Double Beds
Premium Double Room, 2 Double Beds
4.5/5 guest room ratingMore detailsRoom amenities
- Sleeps 4
- 2 Double Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Linens
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Iron/ironing board, phone, and guidebooks; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning, climate-controlled heating, and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Premium Single Room, 1 King Bed
Photos of Premium Single Room, 1 King Bed
Premium Single Room, 1 King Bed
4.4/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Linens
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Iron/ironing board, phone, and guidebooks; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning, climate-controlled heating, and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Single Room, 1 Queen Bed
Photos of Deluxe Single Room, 1 Queen Bed
Deluxe Single Room, 1 Queen Bed
3.9/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Linens
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Iron/ironing board, phone, and guidebooks; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning, climate-controlled heating, and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Standard Single Room, 1 Queen Bed
Photos of Standard Single Room, 1 Queen Bed
Standard Single Room, 1 Queen Bed
More detailsRoom amenities
- Sleeps 2
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Linens
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Iron/ironing board, phone, and guidebooks; free cribs/infant beds available on request
Comfort - Air conditioning, climate-controlled heating, and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Room, 1 King Bed, Jetted Tub
Photos of Room, 1 King Bed, Jetted Tub
Room, 1 King Bed, Jetted Tub
More detailsRoom amenities
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 2
Room details
1 King Bed
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Linens
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Iron/ironing board, phone, and guidebooks; free cribs/infant beds available on request
Comfort - Air conditioning, climate-controlled heating, and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Signature Suite, 1 King Bed
Photos of Signature Suite, 1 King Bed
Signature Suite, 1 King Bed
More detailsRoom amenities
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker
Sleep - Linens
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Iron/ironing board, phone, and guidebooks; free cribs/infant beds available on request
Comfort - Air conditioning, climate-controlled heating, and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Eureka Springs
Located in Eureka Springs's Eureka Springs Historic District neighborhood, Basin Park Hotel and Spa is in the city center. Eureka Springs City Auditorium and Eureka Springs Historical Museum are cultural highlights and Turpentine Creek Wildlife Refuge is a popular area attraction. Eureka Springs & North Arkansas Railway and Quigley's Castle are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as horse riding, ziplining, and hiking/biking trails in the area. Our guests appreciate the hotel's central location.
Visit our Eureka Springs travel guideWhat's nearby
- Eureka Springs City Auditorium - 2 min walk
- Eureka Springs District Court - 3 min walk
- Eureka Springs Historical Museum - 6 min walk
- Eureka Springs & North Arkansas Railway - 17 min walk
- Pine Mountain Theater - 3 min drive
Getting around
- Northwest Arkansas Regional Airport (XNA) - 72 min drive
Restaurants
- Eureka Springs Restaurant — 1 min walk
- Eureka Daily Roast - 1 min walk
- DeVito's - 1 min walk
- New Delhi Cafe - 1 min walk
- Mud Street Cafe - 2 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free nearby parking
- Free area shuttle up to 1 mi
Food and drink
- Continental breakfast available for a fee weekdays 8:00 AM–10:30 AM: USD 10 per person
- 1 restaurant
- 1 bar
Things to do
- Billiards/pool table
- Full-service spa
- Ropes course
- Shopping
- Spa tub
Family friendly
- Free area shuttle
- Free cribs/infant beds
Conveniences
- Ballroom
- Banquet hall
- Elevator
- Free newspapers in lobby
Guest services
- 24-hour front desk
- Daily housekeeping
- Luggage storage
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Spanish
Business services
- Business center
- Meeting rooms
- Conference space
Outdoors
- Terrace
Spa
- 4 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Massage - deep-tissue
- Massage - hot stone
- Massage - prenatal
- Massage - sports
- Massage - Swedish
- Massage/treatment rooms
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Handrails in stairways
- Well-lit path to entrance
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair accessible (may have limitations)
More
- Fireplace in lobby
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Ceiling fan
- Free cribs/infant beds
- Heating (climate-controlled)
- Linens
Bathroom
- Free toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste (on request)
Entertainment
- 42-inch flat-screen TV
- Cable channels
Food and drink
- Coffee/tea maker
More
- Connecting rooms available
- Free local calls
- Guidebooks/recommendations
- Individually decorated
- Individually furnished
- Iron/ironing board
- Phone
- Restaurant dining guide
Policies
Check-in
Check-in from 4:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
Express check-out
Special check-in instructions
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 35 per accommodation, per night
Dogs and cats only
Children and extra beds
Children are welcome
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Resort fee: USD 12.25 per accommodation, per night
The resort fee includes:
- Spa tub access
- Shuttle service
- Business center/computer access
- Newspaper
- Self parking
- Parking
- Additional inclusions
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for continental breakfast: USD 10 per person (approximately)
- Pet fee: USD 35 per accommodation, per night
- Service animals are exempt from fees
- Late check-out fee: USD 35.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
Contactless check-out is available
Individually-wrapped food options are available through room service
Each guestroom is kept vacant for a minimum of 48 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Basin Hotel
Basin Park
Basin Park Eureka Springs
Basin Park Hotel
Basin Park Hotel Eureka Springs
Hotel Basin
Basin Park Hotel and Spa Hotel
Basin Park Hotel and Spa Eureka Springs
Basin Park Hotel and Spa Hotel Eureka Springs
Frequently asked questions
Guest reviews
4.1
Cleanliness
4.1
Service and Staff
4.0
Amenities
3.7
Property condition
Wonderful
Absolutely delightful. Fun and charming location
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel was perfectly situated in the center of town and close to restaurants, shopping, etc. Parking was inconvenient and you needed to be shuttled back from the parking lot. The rooms were just right and we had a nice view of downtown.
Stayed 1 night in Jun 2020
- Liked: Cleanliness, staff & service, amenities
We had afternoon drinks on the balcony and the waitress was great but the bartender was horrible. My husband had to go back twice to get a decent drink plus they were high priced for being mainly soda. We went to the Chelsey, had a great bartender who knew how to poor a good drink and their price were more reasonable.
Stayed 2 nights in Jul 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the hotel. I wish we could have stayed longer. We had a very clean, comfortable room. It also had a ceiling fan! 😊. We will definitely stay there again.
Stayed 1 night in Jul 2020
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