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Lobby
Beach
Indoor Spa Tub
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Guest reviews

4.2/5 Very Good
977 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationExeter Cathedral6 min walk
Popular LocationSpacex6 min walk
Popular LocationGuildhall Shopping Centre7 min walk
AirportExeter (EXT-Exeter Intl.)21 min drive

Choose dates to view prices

  • Classic Twin Room, Multiple Beds

    4.6/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed and 1 Twin Bed
    More detailsClassic Twin Room, Multiple Beds
  • Privilege, Room, 1 Double Bed

    4.7/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsPrivilege, Room, 1 Double Bed
  • Family Room, 1 Double Bed (Classic)

    4.4/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 Double Bed
    More detailsFamily Room, 1 Double Bed (Classic)
  • Standard Room, 2 Twin Beds

    4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 2 Twin Beds
    More detailsStandard Room, 2 Twin Beds

About this area

Exeter

Located in Exeter, Mercure Exeter Southgate Hotel is in the city center and near a train station. Exeter Cathedral and Powderham Castle are notable landmarks, and the area's natural beauty can be seen at Dartmoor National Park. Traveling with kids? Consider Crealy Great Adventure Park and Devon Railway Centre.

Visit our Exeter travel guide
Map
Popular Location

What's nearby

  • Exeter's Historic Quayside - 3 min walk
  • Exeter Cathedral - 6 min walk
  • Exeter's Underground Passages - 6 min walk
  • Spacex - 6 min walk
  • Guildhall Shopping Centre - 7 min walk

Getting around

  • Exeter Central Station - 10 min walk
  • Exeter (EXT-Exeter Intl.) - 21 min drive

Restaurants

  • Gate House Restaurant — 1 min walk
  • The Cosy Club - 1 min walk
  • Rendezvous 10 Wine Bar - 2 min walk
  • Carluccio's - 5 min walk
  • Cafe Rouge - 5 min walk

About this property

Mercure Exeter Southgate Hotel

4-star family-friendly hotel, walk to Exeter Cathedral
Along with a restaurant, this smoke-free hotel has an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a spa tub are onsite. All 156 rooms provide free WiFi, 24-hour room service, and TVs. Other amenities available to guests include coffee makers, hair dryers, and laptop-compatible safes.
Mercure Exeter Southgate Hotel offers 156 accommodations with laptop-compatible safes and coffee/tea makers. This Exeter hotel provides complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: GBP 15.00 per night

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–9:30 AM: GBP 7.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Children's games
  • Dry cleaning service
  • Free rollaway/extra beds
  • Highchair
  • Indoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Hungarian
  • Latvian
  • Polish
  • Portuguese
  • Russian

Business services

  • Meeting rooms
  • Conference space (151 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free rollaway beds
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed from July 31 2020 to August 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Free rollaway/extra beds

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 7.00 per person (approximately)
  • Self parking fee: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually-wrapped food options are available for breakfast
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Exeter Mercure Southgate
Exeter Southgate
Exeter Southgate Hotel
Mercure Exeter
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel
Mercure Hotel Exeter
Mercure Southgate
Mercure Southgate Hotel
Southgate Exeter
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel Hotel
Mercure Exeter Southgate Hotel Exeter
Mercure Exeter Southgate Hotel Hotel Exeter

Frequently asked questions

Can I cancel my reservation for free at Mercure Exeter Southgate Hotel and receive a full refund?
Yes, Mercure Exeter Southgate Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Exeter Southgate Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure Exeter Southgate Hotel?
As of Aug 12, 2020, prices found for a 1-night stay for 2 adults at Mercure Exeter Southgate Hotel on Aug 16, 2020 start from $81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.
How much is parking at Mercure Exeter Southgate Hotel?
Self parking is available for GBP 15.00 per night.
What time is check-in at this property?
Check-in is from 2:00 PM–anytime.
What time is check-out at this property?
Check-out is at noon.
Where is Mercure Exeter Southgate Hotel located?
This family-friendly Exeter hotel is located in the business district, within a 10-minute walk of Exeter's Historic Quayside and Exeter Cathedral. University of Exeter is 0.9 mi (1.5 km) away. Exeter Central Station is 10 minutes by foot and Exeter St Thomas Station is 13 minutes.

Guest reviews

Overall score and ratings for Mercure Exeter Southgate Hotel

4.2
Very Good
5 - Excellent
441
4 - Good
388
3 - Okay
100
2 - Mediocre
35
1 - Poor
13
4.4
Cleanliness
4.3
Service and Staff
3.9
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Staff and service were excellent, the rooms were very extremely clean and very smart, the beds comfy. The only disappointment was the breakfast we had booked was a takeaway to be eaten in the room, but when we raised this with staff they refunded this immediately and we went into town to a restaurant instead. Would definitely return.

Stayed 1 night in Aug 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall the hotel was nice, and clean and the staff were great. The biggest con was pulling up to the Hotel, people are sitting in front of it smoking, makes it look like a rehab center or halfway house. Otherwise it was nice.

Stayed 1 night in Aug 2020

3/5

    This traveler didn’t leave comments with their review
    Stayed 3 nights in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I had a great stay at this hotel. The room was clean and had nice decor. My children were delighted to swim for the first time in 6 months and the pool was lovely. However the spa pool and sauna weren’t open due to COVID. The staff were very kind and helpful to us. We ordered a packed breakfast from reception which was ok- obviously a bit like a train buffet breakfast. Overall we had a great time away!

    Stayed 1 night in Jul 2020

    3/5

      I I didn't feel this deserves a 4 star rating, it was no better than the large chains of hotel's we have previously stayed in. Scuff marks up the walls, curtains hanging off the rail, stains on the carpet

      Stayed 2 nights in Jul 2020