Mercure Exeter Southgate Hotel

Property class: 4

Choose dates to view prices

Located close to Exeter Cathedral, Mercure Exeter Southgate Hotel provides dry cleaning/laundry services, a bar, and a health club. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Gate House Restaurant, offers lunch, dinner, and kids' meals. In addition to conference space, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Twin Room, 1 Double Bed

A hotel room with two beds, a desk, a chair, a television, and a red pendant light.

Classic Twin Room, 1 Double Bed

8.6 out of 10
Excellent
(35 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a small round table.

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed (Classic)

A hotel room with a large bed, a desk with a chair, a small table, and a door.

Family Room, 1 Double Bed (Classic)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, Accessible

A hotel room with a wooden headboard, a bedside table with a lamp, a bed, a red patterned armchair, and a door with a floral curtain.

Classic Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed, Accessible

A hotel room with a large bed, a desk with a chair, a small table, and a door.

Privilege, Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Refurbished Privilege Room

A hotel room with a large bed, a desk with a chair, a TV, and a bathroom.

Refurbished Privilege Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
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About the neighborhood

Located in Exeter, Mercure Exeter Southgate Hotel is in the city center and near a train station. Skirmish Paintball Games Exeter and Manstree Vineyard are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Princesshay and Gandy Street. Traveling with kids? Consider St Sidwells Point Leisure Centre, or check out an event or a game at Sandy Park Rugby Stadium. Visit our Exeter travel guide
Map
Southernhay East, Exeter, England, EX1 1QF

What's nearby

  • A riverside town at sunset with a bridge, houses, and a fence along the riverbank.
    Exeter's Historic Quayside
    1 min walk - 0.1 miles
  • A narrow, arched stone tunnel with rough, uneven walls.
    Princesshay
    5 min walk - 0.3 miles
  • A historic building with intricate Gothic architecture, including pointed arches and a tall tower.
    Exeter Cathedral
    5 min walk - 0.3 miles
  • University of Exeter - Saint Luke's Campus
    11 min walk - 0.6 miles
  • University of Exeter
    16 min walk - 0.9 miles

Getting around

  • Exeter Central Station
    10 min walk
  • Exeter (EXT-Exeter Intl.)
    25 min drive

Restaurants

  • The Prospect Inn
    5 min walk
  • Venezia Exeter
    9 min walk
  • The Chevalier Inn
    6 min walk
  • Ship Inn
    6 min walk
  • The Hourglass
    4 min walk

About this property

Mercure Exeter Southgate Hotel

  • Upscale family-friendly hotel in the business district
  • Exeter Cathedral is located near Mercure Exeter Southgate Hotel, which provides dry cleaning/laundry services, a bar, and a health club. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Gate House Restaurant, offers lunch, dinner, and kids' meals. In addition to conference space, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An indoor pool
    • English breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • Express check-out, a front-desk safe, and a vending machine
    • A TV in the lobby, a 24-hour front desk, and smoke-free premises
    • Guest reviews say great things about the breakfast, pool, and helpful staff
  • Room features
  • All 156 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
  • More conveniences in all rooms include:
    • Heating and portable fans
    • Bathrooms with showers and free toiletries
    • Wardrobes/closets, highchairs, and coffee/tea makers

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Frequently asked questions

Does Mercure Exeter Southgate Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mercure Exeter Southgate Hotel?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Mercure Exeter Southgate Hotel on Nov 8, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Exeter Southgate Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 16.00 per night.

What time is check-in at Mercure Exeter Southgate Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Exeter Southgate Hotel?

Check-out is at 11:00 AM.

Where is Mercure Exeter Southgate Hotel located?

This family-friendly Exeter hotel is located in the business district, within a 10-minute walk of Exeter's Historic Quayside and Exeter Cathedral. Princesshay and Barnfield Theatre are also within 5 minutes. Exeter Central Station is 10 minutes by foot and Exeter (EXS-Exeter St Thomas Train Station) is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Exeter Southgate Hotel Reviews

8.0

Very Good

8.4

Cleanliness

8.4

Amenities

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 427 out of 1001 reviews
Rating 8 - Good. 298 out of 1001 reviews
Rating 6 - Okay. 161 out of 1001 reviews
Rating 4 - Poor. 77 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Really handy location for centre of town. Breakfast and food was good all round.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Excellent location to explore Exeter City. Short 5 minute strole to the Cathedral and shop. Staff very friendly and helpful. Only criticism we had was that the breakfast buffet was tepid at best both mornings that we were there.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with parking. Big clean room and comfy bed. Nice pool, hot tub and mini gym. Helpful staff on the front desk
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very comfortable and friendly stay. Thank you
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay thanks Lovely breakfast
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had great overnight stay for a work trip. My room was spacious and had a nice bathroom. Modern on/off button shower was good. The tv reception was not great (BBC1 didn't work), the carpet a little worn and the shower leaked to the bathroom floor but these were minor details and didn't really impact my overall view. I slept well, the staff were friendly and the best thing was the breakfast. Recommended for an overnight stay.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with friendly, accommodating staff in a great central location and close to some lovely places to eat.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. Really close to the centre, friendly staff and a great sleep. Thank you!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, helpful staff, best amenities including pool and sauna. Have been staying there since 2023. New just refurbished room was given to me this time. All is neat, clean and pleasant.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Overall we had a lovely stay, niggly problem like over head light not working, noise from car park etc. The staff were courteous and helpful. Being a city centre position it was excellent for walking to the city centre etc. The wharf well worth a visit.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I 've been staying there since 2019. Great location, swimming pool, tasty breakfast . Staff are always welcoming and helpful. Just right place to stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is ideally situated for both the charming quayside area and the city centre. Less than 10 minutes walk down a steep hill takes you to the river and canal with their restaurants. 10 minutes in the opposite direction gets you to the Cathedral. The hotel is well appointed and has a spacious car park (fees apply). Our room was very comfortable and nicely appointed, although there were some lighting faults that required repair.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was superb and staff are so freindly
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Very nice hotel sadly on my stay the air conditioning did not work and I had to change room due to a musty smell , reception staff very helpful and gym swimming pool very good .
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good central location with onsite parking. Friendly staff and comfy rooms
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Nice staff. Thank you breakfast lady samantha for being such a good host
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so much more friendly then last year's stay they even the breakfast was loads better then last year.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, excellent location. Lovely pool
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right in the centre of the city. Great facilities
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Excellent breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly nice pool and sauna
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the gym, pool and facilities. Excellent location.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is fine. Breakfast was fine. Room had no working air-conditioning but after making a call we were upgraded to another room where the air-conditioning was working so everything was fine.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, Clean room, Good breakfast
Stayed 1 night in Jan 2026