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“Our experience at Hotel Steiner was unfortunately very disappointing. One of the main reasons we specifically chose this hotel was air conditioning, yet it did not work properly for a significant portion of our stay. Whenever we contacted the staff with a question or problem, they seemed unsure how to help and the response was almost always, “We will call you back.” To their credit, they usually did call back, but unfortunately the follow-up rarely provided an actual solution or a clear answer……

“房間很大且整潔，早餐豐富，服務態度很好。酒店的spa十分好。位置適合自駕遊。”

“Beautiful hotel. Stunning location. Great pool area lovely terrace for breakfast. Staff were attentive especially Leonie on reception who was very patient with our poor German. She gave lots of useful information and directed when we needed help”

“I don’t think the pictures here do the hotel justice. We spent nights on the balcony enjoying the view over the vines and valley. Staff are friendly and present. Pool is good size and more sunbeds available to use on terrace. The sunbeds could do with updating (quite uncomfortable). The small kitchen unit in the room was handy if you choose to self cater. I would have loved more luxurious towels and pool towels too. Minor criticisms though for a super hotel. There’s some super restaurants……

“Stayed twice during the trip in and out of Dolomites...repeatedly excellent stay!”

“Personalet og ste”

“The food was amazing, the amenities were great and the rooms were super modern, clean and well maintained. We will definitely come back. We traveled with our 2 years old toddler and had a blast. The hotel was very accommodating to all of our needs and it was truly a great time for us.”

“very close to the train station and the plaza. the room is sparkling clean.”

“Wir wurden freundlich empfangen und konnten unser Zimmer bereits vor dem eigentlichen Check in beziehen. Auch die Fahrräder konnten wir sicher und geschützt unterstellen. Die Vermieter sind sehr freundlich und die Unterkunft ist sauber und gepflegt. Uns hat es sehr gut gefallen.”

“Andrea was incredibly helpful, gave us many suggestions for what to do around town and gave us very clear directions. This was the perfect spot to walk around and explore Bolzano!”