“I gave this property a 1 star review based on the following:
My wife and I had reserved a room and paid for 2 nights. On the first night there, we received a phone call from our daughter saying we had an emergency at home and needed to return to Tucson immediately. The following day, Saturday, we checked out and asked for a credit/refund for the second night. The desk clerk said that she did not have the authority to issue the credit - only her supervisor did - but the supervisor wouldn't be……
“I gave this property a 1 star review based on the following:
My wife and I had reserved a room and paid for 2 nights. On the first night there, we received a phone call from our daughter saying we had an emergency at home and needed to return to Tucson immediately. The following day, Saturday, we checked out and asked for a credit/refund for the second night. The desk clerk said that she did not have the authority to issue the credit - only her supervisor did - but the supervisor wouldn't be……
Michael and Barbara