“Housekeeping forgot to clean up one of our room and I called at 4pm and asked them to make it up in the following 30-60mins when I was out. When I back to hotel at 8pm again the room remain the same. Finally they came and clean up and didn’t leave me new slippers (I left two notes to the reception, one in the morning and remind them again when I called at 4pm for housekeeping). No replace the bottle of waters.
For the breakfast and front desk I think overall was pretty nice. Stella shows our……
“Not recommended. Hotel was semi clean but don’t get fooled by the photos. I checked in and out all within 20 min. Old property, felt like a dorm room. Old carpet and doors.
No essentials in the shower, no shampoo, no conditioner, no soap. The phone is old and can’t dial directly to the front desk. Have to actually call the number. I had to use my phone several times and no one picked up. Lack of service. And not to mention the light issue in the room. Complete disaster for a 5 star hotel.……