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"Quiet place in the mountains with hot springs. Staff was very nice!! "

"This was my third stay here. The hotel has two of the nicest outdoor onsen to be found anywhere. also, good food and lots of amenities. Location is beautiful."

"My favorite stay in Japan! From being welcomed by the staff to all the amenities, this hotel had a lot to offer. To start, the hotel grounds were beautiful with koi pond, tea house, river views. You can rent a free yukata to walk around the hotel with. Breakfast and dinner was included and it was delicious, servers were very friendly. Our room had a private onsen overlooking Mount Fuji, it was an unforgettable experience. The room was very spacious as well. I would love to come back here again and recommend it to anyone. "

"Everything was amazing. Can’t wait to take my family there soon"

"We like everything here. "

"It was excellent. Only downside was it sat at the top of a large hill which made walking to and from it tough but they provided an excellent shuttle service to town."

"The staff were really welcoming and helpful. Rooms were clean and I really liked the pajamas "

"Wonderful and helpful staff eager to make our stay a special one. Restaurant was delicious. Shuttle provided by hotel to and from train station was essential with luggage and very timely and efficiently run."

"Great location and take the free 4 hour bus tour across the street at the bus station."