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Expedia Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Maisonette Deluxe with Open-air Onsen Bath (Dinner at 6pm)
376 square feet
2 Large Twin Beds and 2 Twin Futons
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Other room types
Maisonette Deluxe with Open-air Onsen Bath Yunessan 1day Ticket (Dinner at 6PM)
376 square feet
2 Large Twin Beds and 2 Twin Futons
Room sleeps 4 guests
Select dates to see price
Superior with Open-air Onsen Bath (Dinner at 6pm)
376 square feet
2 Large Twin Beds and 2 Twin Futons
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Japanese Executive Suite with Open Air Onsen Bath, Yunessan 1dat Ticket ( Dinner at 6PM)
753 square feet
2 Large Twin Beds and 4 Twin Futons
Room sleeps 6 guests
Select dates to see price
Superior Room with Open-Air Bath with Teppan Yaki Dinner (Dinner at 6pm)
376 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
[Limited Time Offer] Superior Room with Open-Air Bath (Dinner at 6pm)
377 square feet
2 Large Twin Beds and 2 Twin Futons
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Superior with Open-air Onsen Bath (Breakfast plan)
377 square feet
2 Large Twin Beds and 2 Twin Futons
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Superior Room with Open-Air Bath with Beef Shabu-Shabu dinner (Dinner at 6pm)
376 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Superior Room with Open-Air Bath with Japanese Style Kaiseki Dinner (Dinner at 6pm)
376 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Executive Suite with Open-air Onsen Bath (Dinner at 6pm)
753 square feet
2 Large Twin Beds and 4 Twin Futons
Room sleeps 6 guests
(up to 3 children)
Select dates to see price
[Limited Time Offer] Superior Room with Open-Air Bath (Breakfast plan)
377 square feet
2 Large Twin Beds and 2 Twin Futons
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Japanese Superior w/Open Air Onsen Bath, Yunessan 1day Ticket (Dinner at 6PM)
376 square feet
2 Large Twin Beds and 2 Twin Futons
Room sleeps 4 guests
Select dates to see price

Get an overview of this hotel
4.5-star luxury ryokan, walk to Hakone Kowakien Yunessun

Popular property highlights

Free self parking
Free WiFi
24-hour front desk
Multilingual staff
Concierge services

Location

Situated in Hakone, this luxury ryokan is within a 5-minute walk of Hakone Kowakien Yunessun and Okada Museum of Art. Hakone Open Air Museum and Hakone Ropeway are also within 6 mi (10 km). Kowakidani Station is 15 minutes by foot.

Property Features

This ryokan features concierge services, a 24-hour front desk, and free newspapers. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff and gift shops/newsstands.

Room Amenities

All 150 rooms boast spring water baths and offer free WiFi and furnished balconies. Refrigerators and separate bathtubs and showers are standard, as are LCD TVs with digital channels.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Hakone Kowakien TEN-YU features hot springs. Public areas are equipped with complimentary wireless Internet access. This luxury ryokan also offers multilingual staff, gift shops/newsstands, and concierge services. Onsite self parking is complimentary.

Hakone Kowakien TEN-YU has designated areas for smoking.

  • Luggage storage
  • Total number of rooms - 150
  • Free self parking
  • Free WiFi
  • Elevator/lift
  • Concierge services
  • Multilingual staff
  • Gift shops or newsstand
  • Designated smoking areas
  • 24-hour front desk
  • Free newspapers in lobby

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Japanese
  • Chinese
  • Korean

Parking

Free self parking

Room Amenities

Hakone Kowakien TEN-YU offers 150 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. 50-inch LCD televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, spring water baths, slippers, and bidets. This Hakone ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

  • Refrigerator
  • Furnished balcony
  • Free WiFi
  • Daily housekeeping
  • Bidet
  • Blackout drapes/curtains
  • Partially open bathroom
  • Phone
  • Turndown service
  • Free bottled water
  • Towels provided
  • Desk
  • Linens provided
  • In-room climate control (air conditioning)
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Slippers
  • In-room safe
  • Number of bathrooms - 1
  • Spring water bathtub
  • In-room climate control (heating)
  • Separate bathtub and shower
  • Digital TV service

Where to Eat

Geihinkan(Steak) - This steakhouse serves dinner only. Reservations are required.

Kihinkan(sobakaiseki) - Overlooking the garden, this fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs on site

Spa Services

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 7 PM

Minimum check-in age is 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

No cribs (infant beds) available

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Names

  • Hakone Kowakien TEN-YU Inn
  • Kowakien TEN-YU Inn
  • Kowakien TEN-YU
  • Hakone Kowakien TEN YU

We should mention

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

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