Ratings based on 26 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Jul 26, 2019
This is a lovely property! The staff is wonderful and caring. Relaxing and peaceful, this is a perfect place to unwind. We stayed in a room outside of the castle and it was spacious and quiet. The bathroom I was spa-like with a huge soaking tub as well as a shower. The food was excellent. A perfect retreat!
Comment from Hotel Management
Jul 27, 2019 by reception staff, Hotel Management
thanks a lot
5 out of 5
by A verified traveler from Tempe, AZ

Posted Sep 22, 2018
Absolutely amazing! I wanted to stay at a castle and this place was perfect! We had a one bedroom apartment, old farmers quarters. Wine, food, staff... my favorite stop on our trip. If we ever return I would stay here again. I highly recommend it- not for kids, but great for adult time!
Comment from Hotel Management
Oct 11, 2018 by loredana, Hotel Management
Thank you very much for your kind review we will wait for you next time you want.
4 out of 5
by A verified traveler

An incredible stay in an old castle

Posted Aug 25, 2018 on Hotels
Such an incredible place to stay with so much history! The area was beautiful however highly recommend having a car to explore otherwise you won’t see too much of it. The accommodation was lovely and staff were very friendly. Only one recommendation would be to provide some information about things around the area to see/do otherwise it was wonderful! Thank you!!
Comment from Hotel Management
Aug 28, 2018 by reception, Hotel Management
Dear Laura, Thank you very much, we really appreciated you enjoyed your stay here at Castello di Tornano, and thanks for your advice. Wish to see you back here. Reception.
5 out of 5
by A verified traveler

Posted Aug 15, 2018 on Hotels
The room, staff, and accommodations were fantastic!
Comment from Hotel Management
Aug 21, 2018 by loredana, Hotel Management
thank you so much
5 out of 5
by A verified traveler

Really lucky to find this palce

Posted May 9, 2018 on Hotels
Amazing, tranquil place. Castello exceeded our expectations in every aspect: from check in, to room amenities, to local area, to cuisine and wine. Everything was simply perfect. Thank you!
Comment from Hotel Management
May 15, 2018 by reception, Hotel Management
thank you very much indeed
5 out of 5
by A verified traveler

Posted May 1, 2018 on Hotels
It was first time staying in Tuscany and it was amazing. My main point of choosing this over others was that it is historic about 1000 years old castle. Overall, for that purpose and view on the top of castle was awesome. They have mainly three wines and those are really really good. We did full cooking class with Ana the COOK :). It was so good and Ana's energy is really lively.
Comment from Hotel Management
May 8, 2018 by loredana and Dominic, Hotel Management
Thank you Navdeep. Hope to see you again kind regards
3 out of 5
by Steven

A mixed bag

Posted Jul 8, 2017 on Hotels
We had mixed feelings about our stay here. Firstly, it was very difficult to find (it is on google maps twice in two different places, and their own website directed us to a layby). The road up to the hotel is a steep gravel track which our little Fiat 500 just about survived. We had booked a one bedroom apartment. On arrival, after walking round the building twice with the person showing us our room, we were shown to a cell sized room with bunk beds, before actually getting the room we booked after protesting (we couldn't find the hotel, she couldn't find the room!) The apartment itself was nice, with original features, but the kitchen facilities felt limited (we did not use these in the end as we only stayed one night). We had originally planned to stay for 3 nights, but just stayed one night after a poor welcome, and as the location didn't suit us - it felt quite isolated, and we felt would be difficult to use as a base for accessing nearby Siena. The castle itself is beautiful and the restaurant was amazing - traditional Tuscan food, but in a modern style - the gnocchi with pistachio pesto was to die for, and the peposo (stew) was divine. The wine was lovely with the meal too, but it would've been good to have a wine tasting, but none were available until after we left. All in all, would we stay here again? No. While it was perfectly nice (and in some ways fantastic), it is set up as a place you escape to, and we just wanted to escape from it.
4 out of 5
by Cathy from Vermont

Magnificient venue, shame about the service

Posted Oct 1, 2015 on Hotels
We stayed here for the first time 8 years ago, and although expensive at the time ... "I was staying at a Castle in Tuscany :-)”!!! The service was superb back then, unfortunately, the same cannot be said for my most recent stay; minimal effort was made by the reception staff, when you could get their attention, and we saw no one else. The dinner menu is posted far too late in the day to allow you to make a decision as to whether to eat there, rather than the area you are exploring. The one night we did have dinner in the restaurant, everyone seemed to have been given a table at the same time, but there were inadequate staff to be able to cope with this; although the food was good when we eventually got it. We were staying in a self-catering apartment, but we chose to have breakfast one day with the other guests, as we were able to eat outdoors and enjoy the beautiful scenery surrounding us. It was 12 Euros per person, which would have been worth it if there was some hot food (e.g. eggs, bacon, sausages, or pancakes, etc.), rather than just a cold buffet. I believe that guests should be warned to hire a car with all-wheel drive. We had a Fiat Panda which really struggled to get both in and out of the property’s half mile driveway, due to it’s steepness in a few places and 95% dirt road. We enjoyed our stay overall, but are not likely to be returning to this venue.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 29, 2015 on Hotels
4 out of 5
by GB Traveller from NE England

Off the beaten track

Posted May 31, 2013 on Hotels
We arrived in a torrential storm and access to the hotel reception is not good, even in good weather you cannot get direct access to the entrance, you are expected to park your car in the car park, 100 meters away .We were lucky enough to be upgraded to the tower suite which was fabulous, but had to ask for the heating to be put on as given the weather the suite was cold. Eventually the suite did warm up but we were obliged to keep the heating on throughout the night. We would be concerned if we were planning to stay during the colder months of the year. The restaurant was disappointing given the price of the hotel. There was no choice of evening meal, no a la carte menu, we were obliged to eat the set menu , and there was no choice within that menu.The food was OK but nothing special given the 40 euro price tag, It was quite a basic meal.Given the location of the hotel, we had no inclination to go out to the nearest village to seek an evening meal .Overall we thought the hotel/meal was overpriced, we felt the restaurant certainly let the hotel down.