Gaisano Grand Mall Tours

a basic hotel. basic breakfast, rooms clean

Property includes all that you need for your stay. The staff is very nice and helpful, too. Grounds are well taken care of, but the roads are a bit bumpy. Rooms could be better. Largest bed is a double bed only. A disappointment. A queen size bed would have been much better. We stayed in Palmera Villa. Room condition was very clean. However some of the cabinets and furniture need repairs as cabinet doors don't shut. Very nice large bay windows in the rooms. I guess they only have twin size flat sheets because we didn't get one on the double bed. Only 1 true restaurant unless there is an event of some kind which is Koi Cafe. Breakfast ok, but food items were too focused on the sweet side, but they had eggs made to order, steamed rice, and garlic rice. We only ate breakfast and dinners at Koi Cafe. We did not have lunches, but we could have at either the Koi cafe or the Viewdeck cafe next to the pool. For dinners, we had Sizzling pucit (squid), Teryaki chicken, pizza, fried chicken (wings only), and Alfredo pasta and some deserts. Squid was good, Teriyaki chicken was good, Pizzas were good, but they needed to be cooked longer as the bottoms were not browned, breading on fried chicken had no seasoning at all, Alfredo pasta was spaghetti with parmasan cheese sprinkled on it - virtually no sauce, if any. Price a bit steap. Kids enjoyed chocolate making, feeding birds, and bird shows. They have been protecting the birds and environment for 20+ years.

We stayed for 2 nights, and it was an amazing experience. The staff were respectful, accommodating, and made us feel truly welcome. The atmosphere was relaxing, and the service exceeded our expectations. We would love to come back and highly recommend this place to anyone looking for a wonderful getaway.