“I booked and fully prepaid for 2 rooms at MarCant B.V. in the Netherlands through Expedia well in advance. When we arrived at the property, the front desk told us they were completely fully booked and refused to check us in or offer any solution.
When I contacted Expedia support, they claimed it was "subject to the hotel," completely ignoring the fact that my financial transaction was directly with Expedia, not the hotel.
Here is the current situation:
The Hotel (MarCant B.V.): Completely……
“Room was clean and spacious. Enough - good lighting available in the room. Good shower and lovely surroundings. Nice breakfast and welcoming and friendly staff. The only thing that could have improved our stay would have been a (tea)kettle or coffee maker in the room. Excellent value for money!”