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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Overview of Mercure Penang Beach

Photo gallery

Featured Image
On the beach
Outdoor pool, sun loungers
Outdoor pool, sun loungers
1 bedroom, in-room safe, blackout drapes, soundproofing
UNESCO Sustainable Property

Mercure Penang Beach

4 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Temperature checks

Explore the area

    Popular LocationPenang Avatar Secret Garden8 min walk
    Popular LocationStraits Quay Mall3 min drive
    Popular LocationFloating Mosque of Tanjung Bungah3 min drive
    AirportPenang (PEN-Penang Intl.)21 min drive

Choose dates to view prices

Superior Suite, 1 King Bed, Ocean View

  • 603 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Superior Twin Room, 2 Twin Beds

3.8/5 guest room rating
  • 301 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed, Ocean View

5/5 guest room rating
  • 301 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, 2 Twin Beds, Ocean View

5/5 guest room rating
  • 301 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed

4.6/5 guest room rating
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

George Town

Located on the beach, Mercure Penang Beach is in George Town's Tanjung Bungah neighborhood. Arulmigu Balathandayuthapani Temple and KOMTAR are notable landmarks, and travelers looking to shop may want to visit Gurney Plaza and Penang Times Square. Don't miss out on a visit to ESCAPE Adventureplay. With kayaking, water skiing, and parasailing nearby, you'll find plenty of adventures in the water.
Popular Location

What's nearby

  • Penang Avatar Secret Garden - 8 min walk
  • Straits Quay Mall - 3 min drive
  • Floating Mosque of Tanjung Bungah - 3 min drive
  • Gurney Drive - 3 min drive
  • Gurney Plaza - 5 min drive

Getting around

  • Penang Sentral - 43 min drive
  • Penang Intl. Airport (PEN) - 21 min drive

Restaurants

  • The Ombak — 1 min walk
  • M Bar — 1 min walk
  • Viva Food Court — 7 min walk
  • Indian Delightz — 14 min walk
  • Gusto Cafe — 15 min walk

About this property

Mercure Penang Beach

Waterfront hotel with an outdoor pool
This hotel features a restaurant, an outdoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 24-hour room service, and a business center. All 220 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LED TVs with satellite channels, and other amenities include coffee makers and electric kettles.
Mercure Penang Beach offers 220 accommodations with laptop-compatible safes and complimentary bottled water. 40-inch LED televisions come with satellite channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Temperature checks available for guests
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 40 for adults and MYR 40 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Languages spoken

  • Chinese
  • English

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Beachfront location
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - October 2018

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 100.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 0.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 40 for adults and MYR 40 for children (approximately)
  • Airport shuttle fee: MYR 95 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 95 (up to 12 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Four Points Penang
Four Points Sheraton Hotel Penang
Four Points Sheraton Penang
Penang Four Points
Penang Sheraton
Sheraton Four Points Penang
Sheraton Penang
Sheraton Penang Four Points
Four Points By Sheraton Penang Tanjung Bungah
Mercure Penang Beach Hotel George Town
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Four Points by Sheraton Penang
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Mercure Penang Beach Hotel George Town

Frequently asked questions

Can I cancel my reservation for free at Mercure Penang Beach and receive a full refund?
Yes, Mercure Penang Beach offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Penang Beach cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure Penang Beach?
As of Apr 10, 2021, prices found for a 1-night stay for 2 adults at Mercure Penang Beach on Apr 11, 2021 start from $47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Mercure Penang Beach have a pool?
Yes, this property has an outdoor pool.
Is Mercure Penang Beach pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mercure Penang Beach?
Self parking is free at this property.
What time is check-in at Mercure Penang Beach?
Check-in is from 3 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Mercure Penang Beach?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Mercure Penang Beach provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MYR 95 per vehicle applies.
Where is Mercure Penang Beach located?
This Tanjung Bungah hotel is on the beach, 2.5 mi (4 km) from Gurney Plaza, and within 6 mi (10 km) of Arulmigu Balathandayuthapani Temple and Ferringgi Beach. Penang Times Square and KOMTAR are also within 6 mi (10 km).

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 169 out of 640 reviews
5 - Excellent 26%
Rating 4 - Good. 305 out of 640 reviews
4 - Good 48%
Rating 3 - Okay. 108 out of 640 reviews
3 - Okay 17%
Rating 2 - Poor. 38 out of 640 reviews
2 - Poor 6%
Rating 1 - Terrible. 20 out of 640 reviews
1 - Terrible 3%

4.0/5

Cleanliness

3.8/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Mar 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Appalling value - staff tried their best but seriously understaffed - bathroom mat stained yellow, toilet and floors dirty when we checked in. Safe broken, towel rack broken, floor boards coming up. Quality equipment in gym but filthy - floor littered, broken sockets, broken water dispenser. Normal drinks menu given at dinner but only Tiger beer and a white wine available - no other drinks on sale in the hotel. Potentially a stunning beach but littered and uncared for with debris everywhere. Breakfast was unbelievably poor and the few items stone cold. Given the current COVID pandemic hygiene and cleanliness shocking. Cut our losses and left.
Stayed 2 nights in Dec 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

3/5 Okay

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The room we stayed has couple issue, door lock problem, take a long time to fix due to short of staff. Happen again next day. Due to this issue, n
Stayed 2 nights in Dec 2020

3/5 Okay

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It took more than an hour to check in. Long queue with only 1 staff at counter to check us in yet no priority given to family with elderly or baby.
Stayed 1 night in Dec 2020

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