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Overview of PARKROYAL Penang Resort

Photo gallery

Reception
On the beach, white sand, beach towels, beach massages
Outdoor pool, pool umbrellas, sun loungers
Water Park
Minibar, in-room safe, desk, blackout drapes

PARKROYAL Penang Resort

4.5 out of 5

4.2/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationBatu Feringghi Night Market2 min walk
    Popular LocationFerringgi Beach4 min walk
    Popular LocationEden Parade Shopping Centre11 min walk
    AirportPenang (PEN-Penang Intl.)55 min drive

Choose dates to view prices

Superior Room

4.4/5 guest room rating
  • 301 sq ft
  • Hill view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Sea Facing King Room

4/5 guest room rating
  • 355 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, Balcony, Ocean View

4.2/5 guest room rating
  • 376 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds

4.7/5 guest room rating
  • 355 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

Premier Room, 2 Twin Beds, Balcony, Ocean View

4.2/5 guest room rating
  • 377 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Family Room, 1 Bedroom, Balcony, Partial Sea View

4.6/5 guest room rating
  • 409 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed

Deluxe Sea Facing Twin Room

  • 323 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Twin Beds

Lanai Suite Sea View with Balcony

5/5 guest room rating
  • 516 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

4.6/5 guest room rating
  • 355 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Bedrooms, Balcony, Sea View

4.3/5 guest room rating
  • 667 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Premier Suite, 1 King Bed, Sea View

  • 915 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

About this area

George Town

Located in George Town, PARKROYAL Penang Resort is near theme parks and on the beach. Penang Hill and Penang City Hall are notable landmarks, and travelers looking to shop may want to visit Gurney Drive and Gurney Plaza. Traveling with kids? Don't miss ESCAPE Adventureplay and Entopia by Penang Butterfly Farm. Parasailing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.
Popular Location

What's nearby

  • Batu Feringghi Night Market - 2 min walk
  • Ferringgi Beach - 4 min walk
  • Eden Parade Shopping Centre - 11 min walk
  • Tropical Spice Garden - 2 min drive
  • Teluk Bahang Beach - 4 min drive

Getting around

  • Penang Sentral - 60 min drive
  • AirportPenang Intl. Airport (PEN) - 55 min drive

Restaurants

  • Cinnamon Asian Kitchen — 1 min walk
  • Gustoso — 1 min walk
  • Seafood — 5 min walk
  • Bora bora — 5 min walk
  • Ferringhi food paradise — 6 min walk
View in a map

About this property

PARKROYAL Penang Resort

Beach spa retreat walking distance from Ferringgi Beach
Catch some rays at the beach or spend the day relaxing at PARKROYAL Penang Resort's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 309 rooms offer free WiFi, 24-hour room service, and LED TVs with cable channels. Minibars, coffee makers, and free bottled water are among the other amenities available to guests.
PARKROYAL Penang Resort offers 309 accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include slippers and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

St. Gragory Spa has 1 treatment room. Services include deep-tissue massages and hot stone massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking is wheelchair accessible

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 65.65 for adults and MYR 33.95 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Playground
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare/activities
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Indonesian
  • Malay

Business services

  • 9 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible parking

More

  • Beach towels
  • Renovated entire property - January 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 130.00
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 0.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 65.65 for adults and MYR 33.95 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

PARKROYAL Penang Resort George Town
PARKROYAL Penang Resort
PARKROYAL Resort Penang
Penang PARKROYAL
Penang PARKROYAL Resort
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia Batu Ferringhi
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
PARKROYAL Resort
PARKROYAL Penang George Town
PARKROYAL Penang Resort Hotel
PARKROYAL Penang Resort George Town
PARKROYAL Penang Resort Hotel George Town

Frequently asked questions

Can I cancel my reservation for free at PARKROYAL Penang Resort and receive a full refund?
Yes, PARKROYAL Penang Resort offers free cancellation on select room rates, because flexibility matters! Please refer to PARKROYAL Penang Resort cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at PARKROYAL Penang Resort?
As of Jan 21, 2021, prices found for a 1-night stay for 2 adults at PARKROYAL Penang Resort on Feb 1, 2021 start from $64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does PARKROYAL Penang Resort have a pool?
Yes, this property has an outdoor pool.
Is PARKROYAL Penang Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at PARKROYAL Penang Resort?
Self parking is free at this property.
What time is check-in at PARKROYAL Penang Resort?
Check-in begins at 3:00 PM.
What time is check-out at PARKROYAL Penang Resort?
Check-out is at noon.
Where is PARKROYAL Penang Resort located?
Nestled on the beach, this George Town hotel is just steps from Batu Feringghi Night Market and Ferringgi Beach. Tropical Spice Garden and Eden Parade Shopping Centre are also within 1 mi (2 km).
4.2
Very Good
Rating 5 - Excellent. 446 out of 1000 reviews
5 - Excellent 45%
Rating 4 - Good. 410 out of 1000 reviews
4 - Good 41%
Rating 3 - Okay. 89 out of 1000 reviews
3 - Okay 9%
Rating 2 - Poor. 33 out of 1000 reviews
2 - Poor 3%
Rating 1 - Terrible. 22 out of 1000 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel perfectly maintain. Hotel staff..I dare to say one of the best I’ve ever experienced. Will definitely be back again
Stayed 2 nights in Jan 2021

2/5 Poor

Traveled with family and small children
Happy face iconLiked: Amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
The staff didn't wear the mask properly at the restaurant. The staff not even put on mask when he sent the room service food to my room! I am quite worry about their SOP during this pandemic.
Stayed 1 night in Dec 2020

5/5 Excellent

Traveled with partner, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit crowded but the management and staff is experienced and good
Stayed 1 night in Dec 2020

3/5 Okay

Traveled with family and small children, Traveled with family
Sad face IconDisliked: Staff & service, property conditions & facilities
To be fair it was Christmas ev. It was overcrowded and service was poor and slow. Upon arrival we had to bring our own bags into our room.
Stayed 1 night in Dec 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVE the pool! It's beautiful & the lifeguards are very vigilant. We saw one of them do a lightning dive into the water the instant he saw a child in trouble. It's great that they have a separate, well-equipped pool for the kids! The breakfast is super, even in these COVID times, especially the local dishes. It was heartening to see the hotel manager slaving away, serving at the buffet line during busy breakfast hours. The bread pudding is scrumptious. We dined at the Italian restaurant several times and enjoyed it every time. The portions were generous. We live just half an hour away near George Town, but we go to this hotel when we want to be pampered in a delightful setting. And we'll certainly bring any and all off-island visitors to this hotel and join them!
Stayed 2 nights in Dec 2020

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