Gerlos Chalets

"Food was excellent with a good variety over the 7 days we were here. The spa is incredible after a day skiing. The service was hit and miss. Our waiter was great but the night he was off the substitute waitress was terrible. We experienced two eye rolling moments, from the staff!! Once when they brought an incorrect water bottle. The second time on checkout at reception. We had paid €70 to use the spa after checkout (11am) and our airport transfer 2:45pm. They said they had run out for bathrobes for the Spa and asked us to go back to our apartment to get ours however we informed them that our robes in the apartment were on the floor of the bathroom so they were wet. (As reception asked us to do 2 days earlier when I booked the Spa) eyes rolled again. The lady in the lounge bar was excellent and made great cocktails with very friendly service. Despite the occasional service hiccups we’d defiantly come back. "

"We stayed at Resort Schrofenblick in the Penken Apartment (3 bedrooms, each with its own bathroom) and had an excellent experience from start to finish. Everything in the apartment is top quality. From the moment you enter, you notice the attention to detail. Starting with the Nuki Smart Lock at the entrance, which was very convenient. The kitchen is exceptionally well equipped. Bora cooker, Bosch oven and dishwasher, and even very heavy, high-quality pans (likely cast iron), which really shows that nothing was chosen cheaply. The beds were extremely comfortable, and the bathrooms were modern, spacious, and very pleasant to use. Overall, the apartment felt premium, well thought out, and perfectly maintained. Honestly, there was nothing to complain about. We enjoyed our stay so much that we will definitely come back, and next time we plan to stay longer. Highly recommended for anyone looking for comfort, quality, and a relaxing stay in Austria."

"Accommodating environment. Friendly staff. Clean rooms. Delicious food. "

"Excellent property. Right on bus route for ski hills. Short walk into town with many restaurants, bakeries, grocery stores, etc. Easy to get to Kitzbuhel on bus as well. The storage room for equipment was incredible with boot warmers. Rooms were updated and clean. Pool was clean."

"Beautiful room with and incredible view of the lake. Wonderful food with excellent service. 10/10 would stay again!"

"The cleanliness, privacy, spa, outdoor swimming pool which has the perfect temperature allowing us to swim for as long as we wanted and also the ski academy with slopes a few steps away! It was also a convenient 13 minute ride to city centre and also had a local shop nearby. The ski room and indoor shop were good as well. Food was of high quality, especially room service which often isn’t in some hotels. "

"Lovely spa resort. Right next to ski lift. Great breakfast."

"so nice"

"Great location!"