Gersbach Chalets

"The room was very clean! Breakfast was amazing, lots of varieties and great coffee. The staff was very friendly. It was a group of 5 of us vacationing from the U.S. and we instantly felt welcomed! A member of our group fell and broke her wrist coming home from dinner. The staff was very helpful and showed us the nearest hospital and was even waiting for her when she got back from the hospital to make sure she was okay. Nothing but a pleasant experience and I highly recommend this hotel"

"The staff were excellent - helpful & willing to help. The room was clean with ample supplies. The AC worked well. Wifi was sufficient. I did not partake in the breakfast."

"No coffee machine in the rooms."

"do not like service"

"Good location, very clean and spacious room. The staff were very communicative and helpful, and the complimentary laundry room was so convenient for us!"

"The hotel over all is good . Staff is very good and attentive . The location is not so great ! Too far from the main part of Salzburg, but still walkable ! Breakfast is not included and is 37 euros… but there are a few options close by . "

"Had to shorten my stay one day and was told by hotels.com this property does not offer refunds and hotels.com was not any help. This was over a week before I was scheduled to arrive. In the end I just blew off both days and booked another stay somewhere else myself and ate the loss avoiding booking via hotels.com. I would have never booked this property if a no refund policy was clear from the start."

"There’s no fan in bathroom. No A/C or fan. It was very hot and no fresh air. I reported to the front desk but no one came to repair the fan. Very disappointed with the price we paid. "

"Excellent service, knowledgable staff, fantastic rooms and breakfast"