2/10 Terrible
Taylor M.
Feb 24, 2024
Liked: Cleanliness
Disappointed with Vacasa management
The main reason for my negative review is that I expected better from the folks that manage the property. I regrettably left a pair of earrings I'd received from my partner on our first anniversary on the bedside table at this cabin. I called Vacasa within hours of our departure to let them know. I tried calling the local office, but they kept rerouting me to the central call center, so I never got to talk to anybody nearby.
After several days of calling, I finally got an update that they were "never found." I know I left them, I know exactly where I left them, and I know that the team had all of that information the day that I checked out. There's either been a mismanagement of the process or some unfortunate dishonesty, and either way it means I've lost an item that's sentimentally important to me.
As for the property itself: it's well-located, but extremely hard to find if you're arriving at night. Be alert for that.
Taylor M.
Stayed 3 nights in Feb 2024