“Older bldg. we had 2rooms, 4&9.
Rm 4: bathroom floor not cleaned/hair around from previous guests. Partially used mini shampoos and conditioners which also had hair on them. There were individual pkts of shampoo I used. No hair dryer. Bed was uncomfortable/hard to our liking. TV programming was poor.
Rm 9: uncomfortable bed. Bugs/insects in room.
Used common areas very little. Ice maker frozen solid.
Didn’t play golf because of timing. But course looked very nice.”
“Diamonds Old West is a unique hotel experience. Setup like an old west main street, and the rooms are decorated with the theme of each building. Lots of amenities for families and kids. My room was clean and comfortable and nicely appointed. I enjoyed my stay. Minutes from Crater of Diamonds state park. 5 stars!”
“Everything was great. BUT You could tell our room was not cleaned well. We had someone's old towel in our bathroom with body hair on it. The tub floor had a sticky substance on it, kind of felt like wax or something.”
“Everyone was kind and helpful! Really clean, comfortable accommodations. Recommendations on food and fun were excellent as well. We'll definitely stay here again!”
“The rooms are clean and the deluxe double had comfortable beds. The rooms are quiet and dark. The patio is so relaxing. It is where we stayed most evenings. Everyone is so nice and helpful . We had a memorable and enjoyable experience in Hot Springs. Loved the pool and sitting and watching the boats on the lake. The resort is close to Bath House Row and shopping. Definitely would stay here the next time I visit Hot Springs.”