格朗当斯旅游套票 | 格朗当斯机票+酒店优惠低至 4 折

Gross misrepresentation of "luxury" (which is how the hotel advertises themselves on their website). Faulty sewage systems caused backed-up toilets and flooding and exposed family to biohazardous environment in our 1st unit. Family was moved to a different unit that was Filthy, Unsanitary, and with Unsafe Conditions as well: Hanging Wires, Mold, Cracked Windows, No Hot Water, Clogged Shower and Sink Drains, Torn and Dirty Bedding, Bugs, Disgustingly Soiled Seat Coverings and Cushions, Cracked Windows, Extremely Dirty Floors, etc... I have reported the hotel/owners to the Grenada Tourism Authority, Grenada Consumer Affairs, and Health & Safety, and will be following up. Hotels.com needs to investigate and reevaluate is this is a place that they are okay with listing as a 3-star hotel on their platform. The minimum expectation for 3-star is clean, well-maintained and comfortable for guest. The hotel is not safe, clean (not even sanitary), or comfortable. They are operating with a gross lack of maintenance. The owners have NO integrity, and refused cooperation or any accountability for the conditions of their property.

If you have ever been to Cancun, and loved the service from the staff. Don't go to Grenada. The island itself is a sorry crumbling infrastructure I would expect in a much poorer country. Coyaba Beach resort gets 2 stars..one for the best beach I have ever walked on, and 2 for the best ocean swim I've ever had. The stuff they had nothing to do with ! This place is well passed its lifetime. The Garden was beautiful, but the food sucked..bad. NO INDOOR DINING ! 12 degrees from the equator...I get it...hot and humid...BUT give us a place to have a meal where we are not sweating profusely the whole time, we started to go to the ONE restaurant, make a plate, and take it to our room for some comfort. The food was awful, we actually had to order local delivery for a meal, when we paid for All Inclusive. We felt very unwelcome from the unsmiling staff, we got incorrect instructions about times and directions to places on the compound. They didn't even have a simple map of the property for us to get around. My wife has limited mobility, so this was an important A-to-B request. Shower and water pressure were equivalent to a low-end RV shower I once rented. Please...find another place..Grand Anse Beach is Amazing ! But this resort is not. Additionally, the Grenadian people hate us, every single interaction, from the co-op bank for ridiculous money-changing, to a simple shop at the IGA, was problematic and frustrating. Be quiet, acquiescent and smiling...doesn't matter to them.

Good staff, good property. Convenient walk to the beach and restaurant. Complimentary breakfast was amazing. Not your average eggs and bacon, you get many options. The one thing I have a complaint about is the shower was not all that it’s like a rain shower head and the faucet had broke so I couldn’t manage the temperature. I did not complain to the staff about it bc it wasn’t a deal breaker I just dealt with it and the water was warm. If you use all the coffee pods in the room they will charge 3usd for extras, which I didn’t really understand because coffee should come with the room lol. Anyways, would I go back? Yes. Great views and calm staff.

Our stay was beautiful. The hosts Sandra and Lawrence were amazing and super sweet. My family enjoyed themselves.