Grand Anse Vacations from $959

Gross misrepresentation of "luxury" (which is how the hotel advertises themselves on their website). Faulty sewage systems caused backed-up toilets and flooding and exposed family to biohazardous environment in our 1st unit. Family was moved to a different unit that was Filthy, Unsanitary, and with Unsafe Conditions as well: Hanging Wires, Mold, Cracked Windows, No Hot Water, Clogged Shower and Sink Drains, Torn and Dirty Bedding, Bugs, Disgustingly Soiled Seat Coverings and Cushions, Cracked Windows, Extremely Dirty Floors, etc... I have reported the hotel/owners to the Grenada Tourism Authority, Grenada Consumer Affairs, and Health & Safety, and will be following up. Hotels.com needs to investigate and reevaluate is this is a place that they are okay with listing as a 3-star hotel on their platform. The minimum expectation for 3-star is clean, well-maintained and comfortable for guest. The hotel is not safe, clean (not even sanitary), or comfortable. They are operating with a gross lack of maintenance. The owners have NO integrity, and refused cooperation or any accountability for the conditions of their property.

Clean room. Great food and staff

The view sold me. The staff and customer service sealed the deal. I will return.

Our stay was beautiful. The hosts Sandra and Lawrence were amazing and super sweet. My family enjoyed themselves.

Very disappointing experience. We traveled as a group of 16, and the only reason we still enjoyed ourselves was because we entertained each other. Check-in was poor—no welcome drink or warm towel. We were told our wristbands were guaranteed not to come off and would cost $150 to replace. Less than 24 hours later my nephew’s fell off, and Guest Services initially tried charging us until we demanded a manager. The food was the biggest letdown. Breakfast was repetitive, greasy, and often cold. Lunch was only good if you ordered fresh stir-fry. Dinner was mediocre at best. The buffet waitresses were friendly but rarely attentive. We often finished our meals before receiving water or drinks, even when only a few families were dining. The resort would not accommodate our group for restaurant reservations despite being nearly empty. Chef Roberto deserves recognition for arranging a private birthday dinner—easily the best meal of the trip. Beach service was extremely slow, entertainment was almost nonexistent, and there was little for children to do. The pools are small, rooms are outdated, and there was mold in the shower. The mosquitoes and no-see-ums were unbearable. We were bitten constantly despite using bug spray, and there seemed to be little effort to control the insect population. The only highlights were the friendly housekeeping staff, buffet staff, excursion team, coffee/ice cream shop, and Chef Roberto. Overall, this resort does not deliver the experience it claims