We appreciated the large room size and having access to the gym, pool, and fire pit, but that unfortunately was all. The room was so dusty and dirty. There were chunks of things all over the carpet. I'm pretty sure the bathroom floor hadn't been cleaned in weeks. There were cobwebs all over, along with dust on just about every surface. The towels were ratty and stained. There was hardly any water pressure in the shower. The springs in the beds were so loud in both every time we moved. The spa tub was cold, and everyone was complaining about it. To top it off, we picked that resort again because of what they falsely advertised - the hiking shuttle. When I asked what time we could pick it up in the morning at check in, the clerk looked at me like I was crazy. I double checked and it was still listed during our stay.