Guarumal Vacations from $599

Wey rude front desk when my girlfriend returned after a day shopping. Another ID check was required and quite forceful about it. The restaurant that may not be a part of the same company had great food and atmosphere, however a heated debate between the servers and the cashier over $4.00 Plenty of other places to stay

The property had some wonderful old world charm in its style and decor, including a piano player in the open air lobby. The property is located in a good area to walk the many stores, restaurants/coffee houses, and places of history. We also had very nice massages done while we were there (which were part of our VIP experience) which was very pleasant.

Todos eran amables. El hotel ofrecia muchas opciones. La piscina estaba hermosa.

Our stay was great, but we do have several suggestions: We were very excited to see a roof-top pool and brought our bathing suits, only to find out the pool was only for the person renting the top floor apartment ( website should state this). Also, the website said "This property does not have elevators", and we used the elevator - Please check your website! Also, only 1 bottle of water was left for two people in the room, and we were concerned about drinking faucet water in Panama. Also, there were not enough hangers for two of us attending several wedding events, so we purchased a pack of 6 and left them in the room for future guests. Also, the coffee machine was flattening the coffee pods so we could not make a cup of coffee. There was a regular coffee machine, but no coffee provided for this one - suggest providing a bag of wonderful Panama coffee, with some type of creamer also made available. Next, a restaurant link was provided but it was only in Spanish and the tab to switch it to English did not work. Last but not least, the kitchen was wonderful and fully equipped (besides the coffee machine problems), but we could not find a grocery store - suggest having an Information book with links, maps, etc...in Spanish and English. The one nice surprise was Aaron, the Concierge, who was in every day from 1:30pm-7pm - a nice surprise and he was extremely helpful!

We only stayed a night and it was great. We arrived after 10 and it took us only 2 minutes to get our room. The fact that they had Netflix was great and regardless of them having limited options for breakfast, it was good. The staff was pleasant and overall it was good.