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Overview of Hilton Guatemala City

Photo gallery

Property Grounds
Outdoor pool
Outdoor pool
View from Room
Egyptian cotton sheets, hypo-allergenic bedding, down comforters

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Pet Friendly
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationUniversidad del Valle de Guatemala5 min drive
    Popular LocationOakland Mall11 min drive
    Popular LocationPaseo Cayala12 min drive
    AirportGuatemala City (GUA-La Aurora Intl.)20 min drive

Choose dates to view prices

  • Junior Suite, 1 King Bed

    Room amenities

    • 377 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed
  • Executive Room, 2 Queen Beds

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 2 Queen Beds
    More detailsExecutive Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Room, 2 Queen Beds, Patio

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds, Patio
  • Room, 1 King Bed, Corner

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Corner
  • Suite, 1 Bedroom

    Room amenities

    • 377 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 Bedroom
  • Deluxe Room, 2 Queen Beds (Executive)

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds (Executive)
  • Executive Room, 1 King Bed

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed
  • Room, 1 King Bed, Accessible

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible
  • Room, 2 Queen Beds, Patio

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Patio
  • Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Deluxe Room, 2 Queen Beds (Executive)

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds (Executive)
  • Deluxe Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Room, 1 King Bed, Patio

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Patio
  • Room, 2 Queen Beds

    4.5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds

About this area

Guatemala City

Located in Guatemala City, Hilton Guatemala City is in an area with good shopping. The area's natural beauty can be seen at Constitution Square and Kanajuyú Ecological Park, while Popol Vuh Museum and Ixchel Museum are cultural highlights. Botanical Garden and Natural History Museum are also worth visiting.
Visit our Guatemala City travel guide
Popular Location

What's nearby

  • Universidad del Valle de Guatemala - 5 min drive
  • Oakland Mall - 11 min drive
  • Paseo Cayala - 12 min drive
  • Plaza Fontabella Shopping Center - 13 min drive
  • Kanajuyú Ecological Park - 14 min drive

Getting around

  • AirportLa Aurora Intl. Airport (GUA) - 20 min drive

Restaurants

  • Restaurante Las Ventanas — 1 min walk
  • Papa John's — 3 min drive
  • Pollo Campero — 3 min drive
  • Taqueria El Camioncito — 3 min drive
  • Wendy's — 3 min drive

About this property

Hilton Guatemala City

Luxury hotel with restaurant and outdoor pool
Along with a restaurant, this hotel has an outdoor pool and a fitness center. Other amenities include a bar/lounge, a sauna, and WiFi in public areas. All 130 rooms boast deep soaking tubs and offer WiFi and memory foam beds. Sitting areas and 24-hour room service are standard, as are Smart TVs with cable channels.
Hilton Guatemala City offers 130 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in October 2018.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of CleanStay (Hilton)

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per night), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 10 per day), Wired Internet (surcharge)

Parking and transportation

  • Valet parking: USD 10 per day
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 10-17 for adults and USD 10-17 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool
  • Sauna

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 12 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Renovated guestrooms - October 2018

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • Cable channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Yard

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in from 3 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Dogs and cats only
1 per room (up to 20 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 17 for adults, USD 10 and USD 17 for children (approximately)
  • Fee for in-room wireless Internet: USD 10 per night (rates may vary)
  • Fee for in-room wired Internet: USD 10 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 10 per day (rates may vary)
  • Airport shuttle fee: USD 10 per person
  • Airport shuttle fee per child: USD 0 (up to 12 years old)
  • Valet parking fee: USD 10 per day
  • Pet fee: USD 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Guatemala Hotel Vista Real
Guatemala Vista Real
Guatemala Vista Real Hotel
Hotel Real Guatemala
Hotel Vista Real
Hotel Vista Real Guatemala
Vista Guatemala
Vista Real
Vista Real Guatemala
Vista Real Hotel
Hotel Vista Real Guatemala City
Hotel Vista Real Guatemala Guatemala City
Hilton Guatemala City Hotel
Hilton Guatemala City
Hilton Guatemala City Hotel
Hilton Guatemala City Guatemala City
Hilton Guatemala City Hotel Guatemala City

Frequently asked questions

Can I cancel my reservation for free at Hilton Guatemala City and receive a full refund?
Yes, Hilton Guatemala City offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Guatemala City cancellation policy on our site for more details about any exclusions or requirements.
Does Hilton Guatemala City have a pool?
Yes, this property has an outdoor pool.
Is Hilton Guatemala City pet-friendly?
Yes, Hilton Guatemala City allows cats and dogs (limit 1 per room) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 50 per pet, per night.
How much is parking at Hilton Guatemala City?
Valet parking is available for USD 10 per day.
What time is check-in at Hilton Guatemala City?
Check-in is from 3 PM - 11:30 PM. Late check-in is available during limited hours.
What time is check-out at Hilton Guatemala City?
Check-out is at 1 PM.
Does Hilton Guatemala City provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of USD 10 per person applies.
Where is Hilton Guatemala City located?
Situated near the airport, this luxury hotel is within 3 mi (5 km) of Centro Comercial Pradera, Embassy of Israel in Guatemala, and Oakland Mall. Avenida La Reforma and El Obelisco are also within 3 mi (5 km).
4.3
Excellent
5 - Excellent
301
4 - Good
86
3 - Okay
46
2 - Poor
28
1 - Terrible
12

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place!! I really enjoy everything there food, excellent service overall. Thanks
Stayed 1 night in Jan 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, beautiful hotel, beautiful room, comfy bed
Stayed 2 nights in Feb 2020

1/5 Terrible

Business traveler
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing about this hotel was the check-in process. But once I entered my room it smelled like mold and it was very dusty. It looked like the staff doesn't take much pride in making sure the rooms are cleaned. The bathroom was full of the previous guest that trimmed their beard where the hair was all over the bathroom. The restaurant inside the property is nice but very limited with their food options and sides. For the amount that is being charged I would've hoped to at least gotten a nicely cooked Steak. I was looking forward to enjoying my stay and it was a disappointment.
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Lindo hotel, bonita experiencia, lo recomendare Muy atentos
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

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