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Hilton Guatemala City

4.5 star property
Luxury hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Hilton Guatemala City

Garden
Terrace/patio
Aerial view
Room, 1 King Bed, Corner | Egyptian cotton sheets, hypo-allergenic bedding, down comforters
Breakfast, lunch and dinner served

Reviews

8.6

Excellent

Popular amenities

  • Pool
    PoolPool
  • Bar
    BarBar
  • Pet friendly
    Pet friendlyPet friendly
  • Parking available
    Parking availableParking available
  • Parking included
    Parking includedParking included
  • Laundry
    LaundryLaundry

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Km. 9.5 CA 1 East, Santa Catarina Pinula, Guatemala, 01015
  • Popular LocationPaseo Cayala6 min drive
  • Popular LocationU.S. Embassy in Guatemala8 min drive
  • Popular LocationLa Aurora Zoo9 min drive
  • AirportGuatemala City (GUA-La Aurora Intl.)21 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Beautiful property
Jill
Jul 21, 2024
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About the neighborhood

Santa Catarina Pinula

Located in Santa Catarina Pinula, Hilton Guatemala City is near the airport. Palacio Nacional de la Cultura and Cerrito del Carmen are local landmarks, and travelers looking to shop may want to visit Paseo Cayala and Centro Comercial Pradera. La Aurora Zoo and Botanical Garden are also worth visiting.
Visit our Santa Catarina Pinula travel guideOpens in a new window

What's nearby

  • Oakland Mall - 6 min drive
  • Paseo Cayala - 6 min drive
  • Embassy of Mexico in Guatemala - 7 min drive
  • U.S. Embassy in Guatemala - 8 min drive
  • La Aurora Zoo - 9 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 21 min drive

Restaurants

  • ‪Café Barista - ‬5 min drive
  • ‪Café Barista - ‬4 min drive
  • ‪Starbucks - ‬20 min walk
  • ‪Cafe Barista Zona Pradera - ‬5 min drive
  • ‪Las Ventanas - ‬2 min walk

About this property

Hilton Guatemala City

Luxury boutique hotel near Paseo Cayala
At Hilton Guatemala City, you can look forward to a free daily manager's reception, a garden, and dry cleaning/laundry services. The on-site restaurant, Restaurante Las Ventanas, offers breakfast, brunch, lunch, and dinner. In addition to a bar and a gym, guests can connect to in-room WiFi (surcharge).
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a porter/bellhop, and a front-desk safe
  • A 24-hour front desk, ATM/banking services, and a reception hall
  • Guest reviews say great things about the helpful staff
Room features
All 130 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
  • Bathrooms with tubs or showers and hair dryers
  • Smart TVs with cable channels
  • Separate sitting areas, childcare services, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 10 per day); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 15 to 20 for adults and USD 15 to 20 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurante Las Ventanas

Things to do

  • Gym
  • Outdoor pool
  • Piano

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 49,729 square feet of conference space
  • Business center

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Built in 1995
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 20 for adults, and USD 15 to 20 for children
  • Fee for in-room wireless internet: USD 10 per night (rates may vary)
  • Fee for in-room wired internet: USD 10 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 10 per day (rates may vary)
  • Fee for wired internet in public areas: USD 10 per day (rates may vary)
  • Valet parking fee: USD 10 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Guatemala Hotel Vista Real
Guatemala Vista Real
Guatemala Vista Real Hotel
Hotel Real Guatemala
Hotel Vista Real
Hotel Vista Real Guatemala
Vista Guatemala
Vista Real
Vista Real Guatemala
Vista Real Hotel
Hotel Vista Real Guatemala City
Hotel Vista Real Guatemala Guatemala City
Hilton Guatemala City Hotel
Hilton Guatemala City

Frequently asked questions

Does Hilton Guatemala City have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton Guatemala City?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hilton Guatemala City on Aug 2, 2024 start from $89.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Guatemala City pet-friendly?

Yes, Hilton Guatemala City allows cats and dogs (limit 1 total) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Hilton Guatemala City?

Self parking is free at this property.

What time is check-in at Hilton Guatemala City?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hilton Guatemala City?

Check-out is at noon.

Where is Hilton Guatemala City located?

Situated near the airport, this luxury hotel is within 3 mi (5 km) of Centro Comercial Pradera, Zona Pradera, and Embassy of Israel in Guatemala. Paseo Cayala and Universidad del Valle de Guatemala are also within 6 mi (10 km).

Hilton Guatemala City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 359 out of 593 reviews" "
Rating 8 - Good. 114 out of 593 reviews" "
Rating 6 - Okay. 59 out of 593 reviews" "
Rating 4 - Poor. 37 out of 593 reviews" "
Rating 2 - Terrible. 24 out of 593 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jill

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Jul 2024

2/10 Terrible

Mark

Disliked: Staff & service, property conditions & facilities
The desk staff are terrible - the service staff are great - but the customer service is awful. The property is difficult to get to despite being right on the highway.
Stayed 1 night in Jul 2024

10/10 Excellent

Cocó

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jun 2024

10/10 Excellent

NICOLE, GUATEMALA CITY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2024

10/10 Excellent

Giovanni

Stayed 1 night in May 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 3 nights in May 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It will be a lot better if you guys have Smart TV
Stayed 1 night in Feb 2024

10/10 Excellent

Arvind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great guest services!
Stayed 1 night in Apr 2024

10/10 Excellent

valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Blecing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Apr 2024

6/10 Okay

Arnold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist no so kind, Executive Room. With out paper to write a note, missing picture paint, the towels to old, not for a executive Room, the carpet flooring to smelly and old.
Stayed 2 nights in Apr 2024

4/10 Poor

York

Receptionist was professional but not particularly happy with any requests.
Stayed 1 night in Apr 2024

10/10 Excellent

GELVIN, Mixco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Yoanie

Traveled with partner
Liked: Staff & service, property conditions & facilities
We love the nature and I was relax experience
Stayed 1 night in Mar 2024

2/10 Terrible

Andres, Bellevue

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I had a bad experience with the staff not informing me about the early check in process and with the receptionist when trying to do an early check in. Made it very hard while having an eight months old baby.
Stayed 1 night in Mar 2024

4/10 Poor

Alisson, Kenner

Stayed 1 night in Mar 2024

2/10 Terrible

Danielle, BROOKLYN

Stayed 4 nights in Mar 2024

6/10 Okay

Mary Elizabeth

Traveled with family
Liked: Cleanliness, staff & service
There is a lot of road noise depending on where the room is situated. Had medicine stollen from our room
Stayed 2 nights in Mar 2024

6/10 Okay

Ana

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Juan Pablo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff
Stayed 1 night in Feb 2024

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Olga

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
El personal no es amable. El área de la piscina está descuidada y no tiene servicio de restaurante. El bar abre hasta las 6pm
Stayed 1 night in Feb 2024

10/10 Excellent

Francois

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Clean. Staff very polite and service oriented
Stayed 2 nights in Feb 2024

8/10 Good

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Latoya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

General hotel information

Reasons to Book
Onsite Restaurant/Bar & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
1:00 PM
Star Rating
4.5