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Hotel Palace Guayaquil

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Front of property
Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, desk
Junior Suite | Premium bedding, down comforters, pillowtop beds, desk
Junior Suite | Premium bedding, down comforters, pillowtop beds, desk
Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, desk

Overview of Hotel Palace Guayaquil

VIP Access

Hotel Palace Guayaquil

4.0 star property

9.0/10 Wonderful

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Chile No # 214 y Luque, Guayaquil, Guayas, 90110

Guests rated this location 8.7/10 - Excellent

Explore the area

  • Popular LocationCentennial Park8 min walk
  • Popular LocationEnrique Sotomayor Maternity Hospital16 min walk
  • Popular LocationSanta Ana Hill4 min drive
  • AirportGuayaquil (GYE-Jose Joaquin de Olmedo Intl.)9 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area


Hotel Palace Guayaquil is located in Downtown Guayaquil, a neighborhood in Guayaquil, and is in a shopping district and near the airport. Municipal Museum of Guayaquil and Moorish Clock Tower are local landmarks, and travelers looking to shop may want to visit Central Market and Artisan Market. Looking to enjoy an event or a game while in town? See what's happening at Sports Federation of Guayas or George Capwell Stadium. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Nahim Isaias Museum - 3 min walk
  • Guayaquil Metropolitan Cathedral - 4 min walk
  • Centennial Park - 8 min walk
  • Enrique Sotomayor Maternity Hospital - 16 min walk
  • Santa Ana Hill - 4 min drive

Getting around

  • Duran Train Station - 11 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 9 min drive


  • Dulcería La Palma - 3 min walk
  • Unicafe - 3 min walk
  • Sweet & Coffee - 1 min walk
  • Parrillada Del Ñato - 2 min walk
  • La Tablita del Tártaro - 2 min walk

About this property

Hotel Palace Guayaquil

4-star hotel located in Downtown Guayaquil
A free breakfast buffet, a roundtrip airport shuttle, and a coffee shop/cafe are just a few of the amenities provided at Hotel Palace Guayaquil. Be sure to enjoy a meal at Palace Restaurante, the onsite restaurant. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
Other perks include:
  • Free self parking
  • An area shuttle, express check-out, and luggage storage
  • Smoke-free premises, a porter/bellhop, and a front-desk safe
  • Guest reviews say great things the dining options, helpful staff, and location
Room features
All 95 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with rainfall showers and bidets
  • 32-inch LCD TVs with premium channels
  • Mini fridges, daily housekeeping, and desks


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 5 km
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palace Restaurante

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms


  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (1,722 square feet of space)


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site


  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities


  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding


  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels


  • 32-inch LCD TV with premium digital channels

Food and drink

  • Limited room service
  • Mini-fridge


  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Similar properties

See similar properties



Check-in from 2 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18


Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 36.6 per night
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 12 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Palace Guayaquil
Palace Guayaquil
Palace Hotel Guayaquil
Hotel Palace Guayaquil Hotel
Hotel Palace Guayaquil Guayaquil
Hotel Palace Guayaquil Hotel Guayaquil

Frequently asked questions

Is Hotel Palace Guayaquil pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Palace Guayaquil?

As of Mar 27, 2023, prices found for a 1-night stay for 2 adults at Hotel Palace Guayaquil on Apr 16, 2023 start from $72.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Palace Guayaquil?

Self parking is free at this property.

What time is check-in at Hotel Palace Guayaquil?

Check-in is from 2 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Palace Guayaquil?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Palace Guayaquil provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 12 per vehicle applies.

Where is Hotel Palace Guayaquil located?

Located in Downtown Guayaquil, this hotel is steps from Church of San Francisco, San Francisco Square, and Nahim Isaias Museum. Seminario Park and Malecon 2000 are also within 5 minutes.

Can I cancel my reservation for free at Hotel Palace Guayaquil and receive a full refund?

Yes, Hotel Palace Guayaquil offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Palace Guayaquil cancellation policy on our site for more details about any exclusions or requirements.




Rating 10 - Excellent. 455 out of 732 reviews" "
" "10 - Excellent 62%
Rating 8 - Good. 225 out of 732 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 36 out of 732 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 10 out of 732 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 6 out of 732 reviews" "
" "2 - Terrible 1%




Staff & service




Property conditions & facilities




10/10 Excellent


Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk service! Receptionist was great!
Stayed 1 night in Mar 2023

6/10 Okay


Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist charged my card for some of the rooms I booked, but they had already been paid for. He later realized it was a mistake and had to reverse the charges on my credit card.
Stayed 1 night in Mar 2023

10/10 Excellent


Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quality throughout. This was the 4th time I stayed at the hotel everythink is top rate. Very professional staf. Breakfast was superior. The only small issue is that the carpets had a oder that was unpleasant
Stayed 1 night in Mar 2023

10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great the staff was great the room where great nice and clean
Stayed 4 nights in Jan 2023

10/10 Excellent

Oswald A.

Liked: Cleanliness, property conditions & facilities, room comfort
This is my go to hotel, the service is always good every single time I have stayed there. Friendly staff, clean room with all the amenities as well as bathroom. Good restaurant with delicious breakfast made to order and a good selection of food for either lunch or dinner. Safe area and close proximity to airport.
Stayed 1 night in Dec 2022

10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is very comfortable, quiet and well-located. The staff is attentive. The breakfast was just ok, and Guayaquil as a city is not particularly pleasant at all. If you need to be in town for business or have a few days to spend, the location is great. I felt safe at all times.

10/10 Excellent


10/10 Excellent

Oswald A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with exceptional service, friendly staff, nice clean room with all the amenities, clean bathroom, good restaurant with made to order breakfast as well as delicious lunch and dinner. This hotel is my favorite when visiting Guayaquil, located in the heart of downtown which is also a safe location.
Stayed 1 night in Nov 2022

10/10 Excellent


Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far Exceeded Expectations
From the moment of arrival to this property, I was impressed. I had just finished a 2-week mission trip in Southern Ecuador and was returning to Guayaquil in order to fly back home. I needed place to stay overnight before flying out the next afternoon. My two brothers traveled with me, one was staying over night and flying out with me and the other was flying out that night very late and just needed a place to rest and relax before his 1am flight. I explained this to the lady checking me in and she very graciously offered a set of towels for my brother so that he could shower before his flight even though he was not a registered guest. Every single employee that I interacted with at this property treated me like royalty and with utmost courtesy. The property is very well maintained, clean, comfortable, quiet, and feels very safe. This truly was one of the best hotels I've stayed in, in years. I will ALWAYS come back here if ever I am in Guayaquil. Thank you for making the experience so very pleasant and comfortable for us.
Stayed 1 night in Nov 2022

8/10 Good


Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2022

General hotel information

Reasons to Book
Property Cleanliness & Comfortable Beds
Star Rating
Nearest Airport
Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
Chile No # 214 y Luque, Guayaquil, Guayas