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Outdoor pool, open 6:30 AM to 11:30 PM, pool umbrellas
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

4.1/5 Very Good
340 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationElephant Trunk Hill16 min walk
Popular LocationRiyue Shuangta Cultural Park6 min drive
Popular LocationShan Hu7 min drive
AirportGuilin (KWL-Liangjiang Intl.)45 min drive

Choose dates to view prices

  • Classic King Room

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsClassic King Room
  • Classic Room, 2 Twin Beds

    Room amenities

    • 178 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsClassic Room, 2 Twin Beds
  • Room, 1 King Bed

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Room, 2 Twin Beds

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsRoom, 2 Twin Beds
  • Premium Room, 1 King Bed

    Room amenities

    • 344 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsPremium Room, 1 King Bed
  • Premium Room, 2 Twin Beds

    Room amenities

    • 344 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsPremium Room, 2 Twin Beds
  • Executive Club King Room

    Room amenities

    • 344 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Club King Room
  • Executive Club Twin Room

    Room amenities

    • 344 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsExecutive Club Twin Room
  • Junior Suite, 1 Bedroom, Business Lounge Access

    Room amenities

    • 559 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 Bedroom, Business Lounge Access
  • Junior Suite, 1 Bedroom, Business Lounge Access

    Room amenities

    • 560 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsJunior Suite, 1 Bedroom, Business Lounge Access

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Guilin

Located in Guilin, Sheraton Guilin Hotel is connected to a shopping center. Shoppers can check out Wanda Plaza, while everyone can enjoy the natural beauty of Elephant Trunk Hill and Mulong Lake. Don't miss out on a visit to Lijiang Folk Customs Garden.
Visit our Guilin travel guide
View in a map
Popular Location

What's nearby

  • Elephant Trunk Hill - 16 min walk
  • Seven-Star Park - 20 min walk
  • Riyue Shuangta Cultural Park - 6 min drive
  • Mulong Lake - 6 min drive
  • Shan Hu - 7 min drive

Getting around

  • Guilin (KWL-Liangjiang Intl.) - 46 min drive

Restaurants

  • Cathay Chinese Restaurant — 1 min walk
  • Bene On 7 — 1 min walk

About this property

Sheraton Guilin Hotel

4.5-star luxury hotel connected to a shopping center in Guilin City Centre
3 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite. All 408 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as refrigerators and coffee makers. Other amenities available to guests include free WiFi, free wired Internet, and 24-hour room service.
Sheraton Guilin Hotel offers 408 accommodations with minibars and safes. LED televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 130 for adults and CNY 65 for children
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English

Business services

  • 1 meeting room
  • Business center
  • Conference center (6415 square feet of space)

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Braille signage
  • Handrails in hallways
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead

Entertainment

  • Cable/satellite channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 130 for adults and CNY 65 for children (approximately)
  • Rollaway bed fee: CNY 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Social distancing measures are in place and guests are provided with hand sanitizer
Contactless check-out is available
Individually-wrapped food options are available for breakfast
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 11:30 PM
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guilin Hotel
Guilin Hotel Sheraton
Guilin Sheraton
Guilin Sheraton Hotel
Hotel Guilin
Hotel Guilin Sheraton
Hotel Sheraton Guilin
Sheraton Guilin
Sheraton Guilin Hotel
Sheraton Hotel Guilin
Sheraton Guilin Hotel Hotel
Sheraton Guilin Hotel Guilin
Sheraton Guilin Hotel Hotel Guilin

Frequently asked questions

Can I cancel my reservation for free at Sheraton Guilin Hotel and receive a full refund?
Yes, Sheraton Guilin Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Guilin Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sheraton Guilin Hotel?
As of Aug 4, 2020, prices found for a 1-night stay for 2 adults at Sheraton Guilin Hotel on Aug 5, 2020 start from $73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 6:30 AM–11:30 PM.
Is Sheraton Guilin Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at Sheraton Guilin Hotel?
Check-in is from 3:00 PM–midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Check-out is at noon.
Where is this hotel located?
Located in Guilin City Centre, this luxury hotel is within 1 mi (2 km) of Elephant Trunk Hill, Seven-Star Park, and Mulong Lake. Shan Hu and Lijiang Folk Customs Garden are also within 2 mi (3 km).

Guest reviews

Overall score and ratings for Sheraton Guilin Hotel

4.1
Very Good
5 - Excellent
123
4 - Good
149
3 - Okay
43
2 - Mediocre
21
1 - Poor
4
4.2
Cleanliness
4.1
Service and Staff
4.2
Amenities
3.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location is unbeatable. The staff is friendly and particularly Candy Hu at the reception, always there to help with a great smile.

Stayed 1 night in Jun 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small Guilin visits Big Guilin

Staff are good and good manners. There are free in-house program to entertain guests.Location is convenient with lots of shopping sites and restaurants.

Stayed 4 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel was beautiful, right on the river and close to everything. I am in a wheelchair and the staff was wonderful. There is no wheelchair access to the main breakfast buffet so they let us go upstairs to what, I assume, is a VIP dining area. Also, there was a marathon run the morning we were to catch our plane and no taxis could get in. They sent us to the airport in the hotel van. This is service above and beyond and was greatly appreciated!!!! All the staff was wonderful, the breakfast was great, the room was clean...everything was perfect!

Stayed 3 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Oct 2019