9/10 Wonderful! (1,033 reviews)
The hotel is walkable to a lot of restaurants and shops, very convenient. However, some of the front desk people are rude. One time we all had to go out of the bldg bec the fire alarm went of due to someone smoking in the non smoking floor in the middle of the night which really inconvenienced a lot of people and no body from the hotel even apologized or guided the people or explained what happened. Poor customer service. The front desk when asked about certain questions responds very hauty and rushed- makes you feel like why did you call them or ask for help- they are the front desk they’re supposed to help! The house keeping staff was very nice though. The elevator broke down too 2x during my 1 week stay there. Them police came as well during this time, coz one of the previous customers overstayed and causing a scene by the pool. If it weren’t for the very convenient location and free breakfast. I wouldn’t feel comfortable to stay here.
Reviewed on Sep 12, 2025