4/10 Malo
Carlene H.
8 ago. 2025
Le gustó: Limpieza
Very disappointing, not as expected.
This trip was for our 10th anniversary and we were looking forward to getting away to the beach. But the unit was not at all as expected or as listed. It's very dated and obvious that as little as possible goes into the upkeep of it. It had the bare basics and no more. The toilet didn't flush from the start & needed plunging several times. Grabbed the maintenance guy to fix it, he came, checked it out & said it was fixed but it wasn't resolved. The listing advertised a tub but the drain stopper was broken & didn't hold water. Looked all over for a stopper, but none. There was no stopper for the kitchen sink either, so washing dishes was a pain. The internet/tv was extremely slow, so searching for a show to watch was a joke. No paper towels as listed and the clock battery was dead. We were never given info on how to access the "shared pool", so no clue on that? Add all this to being stuck in the unit due to rain, made for a lousy trip and a big disappointment for our 10th. We were so annoyed, we just left early. The few good things I can say is the location was excellent, close to the beach (too bad we never made it), the unit was clean and the manager was very responsive any time I had a question. When I informed him of the missing sink/tub stoppers, he claimed they were under the sinks; believe me, there wasn't much in the unit, I would definitely have seen them. The fact that these essentials were missing yet there was a plunger for the toilet kind of says a lot!
Carlene H.
Se hospedó 3 noches en julio de 2025