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"Good"

"Great apartment, great staff."

"So checkin staff was great, but rooms were so tired, and whole place was dark and miserable. Parking was basically in the service station, which did not feel at all secure. Again, staff were great and helpful."

"Pool, jacuzzi, steam room, sauna available all day, included in the price. Breakfast great. Room nice. Staff friendly."

"I liked so much of it. Draw back for me as a 62 yr old woman travelling alone was the dining experience. Both at dinner and breakfast I was put in the middle of the room where I felt vulnerable. I did say something but they said it was what they had available. I did book a month or two ago so this wasn’t a last minute thing. I guess there will be those whose who don’t understand my concerns but there will be many others that will get it totally. Otherwise the room and lounges were all excellent."

"The parking was easy & we walked everywhere in the town so didn’t use the car at all. The staff in the bar were friendly and helpful. We ate there both nights."

"Great staff. Easy check in."

"Appleby Castle is a special destination, steeped in history that you can experience first hand. Staff care deeply about the castle and we thoroughly enjoyed the piano playing during the meal and the history talk after. Having read some of the other reviews, we can’t say we experienced any of the negatives and thought Peter, Sally (and chef!) did a great job it being just them running the castle."

"The staff were very friendly, welcoming and efficient. The food was very good. The hotel is very comfortable, well furnished and very quiet being a little remote. No outside noise and very little noise inside the hotel even with coach parties staying over. Looking forward to my next visit."