Hazebrouck Vacations from $1,238

We staying in the XXL which came with 2 double beds and 1 double sofa bed. The 2 double beds and sofa bed we're separated by a wall and sliding door. The room was a good size and the bathroom clean. The walk in shower was excellent. The air con was good in the main room (sofa bed) but we found the separate room (2 double beds) was quite warm because of the heatwave. The beds were comfy. There was plenty of parking spaces and the hotel looked great. The staff were friendly and helpful. The on site bar and restaurant were very good. We were very pleased with our stay.

We switched from another hotel in Lille because it was 100 degrees outside and this one advertised air conditioning but cost a lot more. When we arrived to a small room with a tiny and dirty bathroom, we turned on the AC. After some time we realized it was not working. Communication as an English speaker was difficult with front desk. They would not move us to a lower floor or another ibis hotel nearby, and simply gave us a fan. Rooms were over 90 degrees so sleep was impossible and a fan did not help. There were no workers trying to fix AC and they refused to give us a partial refund. These were unsafe and unbearable conditions in the tiny rooms. False advertising should not be accepted and customers deserve a refund for having to go through this.

Conveniently located for the train station with plenty of shops, eateries etc. nearby. Secure access from ground level, with stair access immediately to reception. Easy and welcome check in. Stairs to all floors. I don't mind a small room when I'm travelling, as I only sleep there. However, if you are a larger person or travelling as a pair you may find (at least the room I was in) to be at your limit. The shower is very tight for space and there is limited walking space between furniture. That said the bed was comfortable and the room was clean.

We stayed for eight nights. The staff is very helpful and polite. The room was clean, the bedding was very comfortable. The only thing that gave an impression other than cleanliness is the hotel carpet, both in the room and the hallway and stairs. It is worn and it has been cleaned many times to remove stains. I would still consider the room clean regardless but it gave a poor impression. Don’t get me wrong, I was very happy with my stay and I would stay again. Should you book a room here don’t hesitate to include the breakfast. It was very very nice and the staff made it even more enjoyable. Thank you Hotel Grand Bellevue.

It’s a beautiful building and an exceptional location. But I struggle to see how this can be a 4 star. The carpet on the rooms is very very old and stained, the bed sheets are so short that they keep moving about and you end up sleeping on the raw mattress, and the air dryier is one of those wall mounted ones - which I don’t think I have ever seen in a 4 star. I asked whether I could get a normal plug-to-wall one but I was told no (I’m not the most kind of manners)