Hecelchakán Vacations & Trips from $518

Excellent service and professional attention!

Our stay at this hotel was, for the most part, excellent. The staff were all incredibly friendly and helpful, the room was spotless, and the bed was very comfortable. The location was also perfect for what we had planned. We would have given this a five-star review, but the room was missing a refrigerator and the parking location was far, which was a significant inconvenience during our stay. If a mini-fridge had been available and the parking place closer, it would have been a perfect experience.

Perfect location. Super friendly and helpful staff. Gorgeous room: spacious, clean, beutifully decorated. Interior of hotel like from a dream. Elegant, classy and great decoration. Cute private pool area

Cerca de los lugares turísticos

Rooms are beautiful and comfortable. Very quiet. I'm giving it 4 stars instead of 5 and here is why. It felt more like an rental instead of a hotel. I pretty much got a code to enter and that was it. I didnt get any info about tours or anything about the city. It was listed as VIP but I did not get any perks at all. The place is far from downtown but the area is quiet. You have to walk to find restaurants. It is also hard to find taxis around the area. At night time theres noone in the property so you are pretty much on your own. If you dont mind any of that then I do recommend as the place is unique and beautiful.