Banyan Tree en Hechuan

"The hotel is pretty far The written address does not match the one on the map the didis always take to other point, in the bathroom was with lot of hairs and smells cigarret the room extremely I decide don’t stay there one night more and they told me they refound me that night in 6th of may because all administrations department was on vacations and now my platform that I bock @hotels.com say they say don’t want to pay nothing when they accept to do that the 6th of may. I can’t believe it this services and lies they are doing ! You can’t trust someone who doesn’t keep their word."