“Stunning building but the maintenance of it lets it down. The hostess at breakfast was very friendly and helpful, but the service itself was chaotic. They should be serving barista made drinks with breakfast rather than having queues at an instant machine. Some people were ordering from menus, others weren’t. The staff seemed very stressed. The room was basic but ok value for money. The spa treatment was the highlight”
“Great stay, staff were very helpful. Beds very comfy.
Wish there were more outside tables while the children are “learning to joust” etc
And would have been handy if we could have paid cash….another cashless establishment”
“The place is very nice and cleaned. The spa should be a little refreshed. The pool beds were broken and steam room very outdated. Aside to this, breakfast was fantastic with good quality food and wide variety from sweet to savory. Also dinner at the Shakespeare restaurant was good.”