Highland Falls Vacations from $482

Better than expected. Spacious clean room

Overall it was a great stay! Best part of the cottage was the bathroom with its deep big tub and walk in shower. But the room itself lacked visual appeal & some conveniences usually associated with booking a cottage which is more private and removed from the house. Could use more and better art in the room. I would also trade all the storage space for a mini fridge, tea kettle or coffee maker. Also the only full-size mirror is hidden far back in the bathroom which isn’t terrible but very inconvenient to check the outfit before heading out the door. It’s little odd things that just made it not feel like a luxury stay. And no one mentioned to us beforehand that the sauna, gym, pool area (even though in off season) was under renovation and not available to use. The restaurant was amazing though, room service was wonderful. And staff were adorable. But I don’t know if we would book again tbh.

You book this hotel for the location. Amenities, service are ok. People are friendly and willing to help but some thing are just the way they are. AC don’t work all the time, when it did it produced a high pitched noise, there was this flashing light right above the bed that was seemingly random in its blinking pattern sometimes really bright other times not noticeable. Our first room had a view of construction equipment, second room on floor 10 was a lot better. TV stopped working after first night, two asks to fix nothing changed. It was really nice to be able to drink from the taps in the bathroom.

I’ve stayed here twice and love it. It’s simple, cost effective and just what I need when I’m going to a venue nearby which is why I have stayed there twice. Contactless check in is amazing

I requested early check in more than two weeks in advance and was only notified the morning of my flight into NYC that my request would not be accommodated and that I wouldn't receive an email with my check in information until 4 pm, which I ended up never receiving at all and I had to call to get checked in, in the end I didn't get checked into my room until after 6PM. The check in and check out process is remote and completely separate from any on-site staff. As for the room itself, it was nice, clean, and pretty much as shown online.