Crowne Plaza ANA Hiroshima, an IHG Hotel

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Room Amenity
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Overview of Crowne Plaza ANA Hiroshima, an IHG Hotel

Crowne Plaza ANA Hiroshima, an IHG Hotel

4 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Temperature checks
7-20 Naka-machi Naka-ku, Hiroshima, Hiroshima-ken, 730-0000

Explore the area

  • Popular LocationHiroshima Peace Memorial Park6 min walk
  • Popular LocationAtomic Bomb Dome11 min walk
  • Popular LocationItsukushima Shrine31 min drive
  • AirportHiroshima (HIJ)52 min drive

Choose dates to view prices

About this area

Hiroshima

Located on the riverwalk, Crowne Plaza ANA Hiroshima, an IHG Hotel is in Naka Ward, a neighborhood in Hiroshima with great shopping. Hiroshima Kannon Marina and JR Nishinihon Miyajima Ferry are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Hiroshima Central Shopping District and Kamiyacho. Hiroshima Children's Museum and Library and Shukkeien are also worth visiting. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Hiroshima Peace Memorial Park - 6 min walk
  • Fukuromachi Park - 7 min walk
  • Hiroshima Peace Memorial Museum - 7 min walk
  • Atomic Bomb Dome - 11 min walk
  • Itsukushima Shrine - 31 min drive

Getting around

  • Fukuro-machi Station - 3 min walk
  • Nishi-Hiroshima Station - 4 min drive
  • Hiroshima Airport (HIJ) - 52 min drive

Restaurants

  • ATAGO — 1 min walk
  • La Platine — 1 min walk
  • Starbucks — 2 min walk
  • NHK広島放送センタービル — 3 min walk
  • MOS BURGER — 4 min walk

About this property

Crowne Plaza ANA Hiroshima, an IHG Hotel

Riverwalk Hiroshima hotel in Naka Ward with 5 restaurants
5 restaurants, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, 24-hour room service, and a business center. All 409 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. For entertainment, LCD TVs come with satellite channels, and guests can also appreciate comforts like premium bedding and pillow menus.
Crowne Plaza ANA Hiroshima, an IHG Hotel offers 409 accommodations with safes and slippers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 2000 per night)
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: JPY 2400 per person
  • 5 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Shopping

Family friendly

  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch LCD TV
  • Cable/satellite channels
  • Pay movies

Food and drink

  • Refrigerator

More

  • Desk
  • In-room massage
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 03 to May 05:
  • Parking area
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 2000.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2400 per person (approximately)
  • Self parking fee: JPY 2000 per night
  • Rollaway bed fee: JPY 2000.0 per stay
  • Facilities fee: JPY 1,550

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ana Crowne Plaza
Ana Crowne Plaza Hiroshima
Ana Hiroshima
Ana Hiroshima Crowne Plaza
Crowne Plaza ANA Hiroshima Hotel
Crowne Plaza Ana Hiroshima
Crowne Plaza Ana Hotel Hiroshima
Crowne Plaza Hiroshima
Hiroshima Ana Crowne Plaza
Hiroshima Crowne Plaza
Ana Crowne Plaza Hiroshima Hotel Hiroshima
Crowne Plaza ANA Hiroshima
Crowne Plaza ANA Hiroshima, an IHG Hotel Hotel
Crowne Plaza ANA Hiroshima, an IHG Hotel Hiroshima
Crowne Plaza ANA Hiroshima, an IHG Hotel Hotel Hiroshima

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 454 out of 990 reviews
5 - Excellent 46%
Rating 4 - Good. 391 out of 990 reviews
4 - Good 39%
Rating 3 - Okay. 95 out of 990 reviews
3 - Okay 10%
Rating 2 - Poor. 34 out of 990 reviews
2 - Poor 3%
Rating 1 - Terrible. 16 out of 990 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Stayed 1 night in Apr 2021

1/5 Terrible

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wake up ANA Hiroshima
Front staff excellent, f&b restaurants terrible lazy , lack of attention, old fashioned and boring food. IHG is a great brand so people expect better come on , GM take charge the Knot across the street 100 times better
Stayed 1 night in Jan 2021

1/5 Terrible

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Every single staffs were very polite but their team works were very poor and had very limited capability. Janitor forgot to refill our consumable amenities and left our doors opened for hours so that we had to call reception. Nobody picked it up. Not only one day. Three time a week. Another problem is breakfast. We had to wait for 30 mins to have breakfasts at entrance every morning. No chair, blowing cold air from the entrance doors. Sometimes i gave up to have them.
Stayed 12 nights in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

3/5 Okay

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Although the hotel is taking precautions for COVID-19, the breakfast offered is not worth paying for. Since they’ve done away with the buffet, the regular Western Style or Japanese Style breakfast they offer isn’t very fulfilling.
Stayed 1 night in Jul 2020