Crowne Plaza ANA Hiroshima, an IHG Hotel

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Club Room, 2 Double Beds (High Floor) | Premium bedding, down comforters, in-room safe, desk
Club Room, 2 Double Beds, Accessible | Premium bedding, down comforters, in-room safe, desk
Room amenity

Overview of Crowne Plaza ANA Hiroshima, an IHG Hotel

Crowne Plaza ANA Hiroshima, an IHG Hotel

4.0 star property

4.2/5 Very Good

Top rated for staff & service (4.4/5)

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
Map
7-20 Naka-machi Naka-ku, Hiroshima, Hiroshima-ken, 730-0000

Explore the area

  • Popular LocationHiroshima Peace Memorial Park6 min walk
  • Popular LocationCenotaph for the A-bomb Victims9 min walk
  • Popular LocationAtomic Bomb Dome11 min walk
  • AirportHiroshima (HIJ)53 min drive

Choose dates to view prices

About this area

Hiroshima

Located on the riverwalk, Crowne Plaza ANA Hiroshima, an IHG Hotel is in Hiroshima City Centre, a neighborhood in Hiroshima with great shopping. Hiroshima Kannon Marina and JR Nishinihon Miyajima Ferry are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Hiroshima Central Shopping District and Kamiyacho. Hiroshima Children's Museum and Library and Shukkeien are also worth visiting. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Hiroshima Peace Memorial Park - 6 min walk
  • Fukuromachi Park - 6 min walk
  • Hiroshima Peace Memorial Museum - 7 min walk
  • Cenotaph for the A-bomb Victims - 9 min walk
  • Atomic Bomb Dome - 11 min walk

Getting around

  • Fukuro-machi Station - 3 min walk
  • Nishi-Hiroshima Station - 4 min drive
  • Hiroshima Airport (HIJ) - 54 min drive

Restaurants

  • MOS BURGER - 4 min walk
  • Nandi - 4 min walk
  • Kemby's - 4 min walk
  • CoCo Ichibanya - 4 min walk
  • Karsiyaka - 4 min walk

About this property

Crowne Plaza ANA Hiroshima, an IHG Hotel

4-star hotel in the heart of Hiroshima City Centre
Take advantage of shopping on site, a coffee shop/cafe, and a garden at Crowne Plaza ANA Hiroshima, an IHG Hotel. Be sure to enjoy a meal at any of the 5 onsite restaurants. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Concierge services, a porter/bellhop, and a water dispenser
  • An elevator, multilingual staff, and a 24-hour front desk
  • Guest reviews give top marks for the overall value and proximity to shopping
Room features
All 409 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces. Guest reviews highly rate the comfortable rooms at the property.
More amenities include:
  • Down comforters and rollaway/extra beds (surcharge)
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch LCD TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 2000 per night)
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: JPY 2700 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • ATAGO
  • La Platine
  • FRUITIER
  • TAO LI
  • UNKAI

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 32-inch LCD TV
  • Cable/satellite channels

Food and drink

  • Refrigerator

More

  • Desk
  • In-room massage
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Onsite self-parking is limited (80 spaces) and available on a first-come, first-served basis. Additional offsite parking is available at Otemachi Grand Parking, located 547 yards (500 meters) away, at a surcharge of JPY 120 per 20 minutes from 8 AM to 10 PM, and JPY 100 per hour from 10 PM to 8 AM.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 03 to May 05:
  • Parking area

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 2000.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: JPY 2700 per person (approximately)
  • Self parking fee: JPY 2000 per night
  • Rollaway bed fee: JPY 2000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ana Crowne Plaza
Ana Crowne Plaza Hiroshima
Ana Hiroshima
Ana Hiroshima Crowne Plaza
Crowne Plaza ANA Hiroshima Hotel
Crowne Plaza Ana Hiroshima
Crowne Plaza Ana Hotel Hiroshima
Crowne Plaza Hiroshima
Hiroshima Ana Crowne Plaza
Hiroshima Crowne Plaza
Ana Crowne Plaza Hiroshima Hotel Hiroshima

Frequently asked questions

Is Crowne Plaza ANA Hiroshima, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Crowne Plaza ANA Hiroshima, an IHG Hotel?

As of Sep 24, 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza ANA Hiroshima, an IHG Hotel on Oct 2, 2022 start from $46.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza ANA Hiroshima, an IHG Hotel?

Self parking is available for JPY 2000 per night. Extended parking is available for a fee. Limited spots are available.

What time is check-in at Crowne Plaza ANA Hiroshima, an IHG Hotel?

Check-in is from 2:00 PM - anytime.

What time is check-out at Crowne Plaza ANA Hiroshima, an IHG Hotel?

Check-out is at 11 AM.

Where is Crowne Plaza ANA Hiroshima, an IHG Hotel located?

Located in Hiroshima City Centre, this hotel is steps from Kyu Kokutaiji Atagoike, Shirakami Shrine, and Raisanyo Shiseki Museum. Kyu Japan Bank and Hiroshima Central Shopping District are also within 10 minutes. Fukuro-machi Station and Chuden-mae Station are within a 5-minute walk.

Can I cancel my reservation for free at Crowne Plaza ANA Hiroshima, an IHG Hotel and receive a full refund?

Yes, Crowne Plaza ANA Hiroshima, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza ANA Hiroshima, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 465 out of 999 reviews
5 - Excellent 47%
Rating 4 - Good. 381 out of 999 reviews
4 - Good 38%
Rating 3 - Okay. 98 out of 999 reviews
3 - Okay 10%
Rating 2 - Poor. 37 out of 999 reviews
2 - Poor 4%
Rating 1 - Terrible. 18 out of 999 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Sayuri
Stayed 1 night in Nov 2021

3/5 Okay

Verified traveler
Stayed 1 night in Apr 2021

1/5 Terrible

Gerard
Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wake up ANA Hiroshima
Front staff excellent, f&b restaurants terrible lazy , lack of attention, old fashioned and boring food. IHG is a great brand so people expect better come on , GM take charge the Knot across the street 100 times better
Stayed 1 night in Jan 2021

1/5 Terrible

Tsubasa, Bangkok
Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Every single staffs were very polite but their team works were very poor and had very limited capability. Janitor forgot to refill our consumable amenities and left our doors opened for hours so that we had to call reception. Nobody picked it up. Not only one day. Three time a week. Another problem is breakfast. We had to wait for 30 mins to have breakfasts at entrance every morning. No chair, blowing cold air from the entrance doors. Sometimes i gave up to have them.
Stayed 12 nights in Oct 2020

5/5 Excellent

Laura
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

3/5 Okay

Mr.B, Iwakuni
Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Although the hotel is taking precautions for COVID-19, the breakfast offered is not worth paying for. Since they’ve done away with the buffet, the regular Western Style or Japanese Style breakfast they offer isn’t very fulfilling.
Stayed 1 night in Jul 2020

5/5 Excellent

Laura
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

5/5 Excellent

Michael
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great hotel. Nice location.
Stayed 3 nights in Mar 2020

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2020

4/5 Good

Verified traveler
Liked: Cleanliness, staff & service
The hotel was well located for the peace memorial park and the staff were very helpful and professional. Unfortunately due to the coronavirus, the hotel swimming pool and spa were closed during our visit. My only criticism would be that when booking online it is difficult to know what size the rooms are. We booked a double but when we arrived, although the bed was a double, there was no room at all for luggage so we found ourselves paying a large additional fee for a larger (but twin) room.
Stayed 2 nights in Mar 2020