6/10 Okay
Lisa Anne C.
May 16, 2024
Disliked: Cleanliness
Not quite up to par
Adolfo was accessible and accommodating re: misunderstanding (allowed early check in) but there were many amenities advertised or pictured that simply were not there/broken or sparse.
-light bulbs burnt out in multiple rooms
-missing light shade on fan
-empty soap dispensers in both baths
-pool was had bugs and debris (I cleaned & left it better than I found it)
-dead roaches in the middle of bedroom floor
-pool slide not functional (no water)
-no outdoor umbrella over chairs as pictured
-multiple electrical outlet plates broken or cracked
-min bedding (thin & no extra blankets/pillows)
-min kitchen utensils & cooking ware (ie, 5 spoons, 1 mixing bowl, no wine glass, very limited pot/pan)
-only 1 roll of paper towels and 3 rolls of toilet paper
-no laundry detergent
-no potholders & only 1 kitchen towel
-some walls & doors were dirty &/or missing paint
-BBQ was filthy and unusable
-no instructions on site for use of basic equipment (were sent later when requested)
-floor cracked/broken in main hall/living room
-all small rugs were stained/very dirty
-pocket door in front bath needs to be adjusted/repaired
-floor of master shower cracked
-dead battery on door lock preventing entry
The home overall is charming & spacious, but needs some minor repairs to be comfortable. The neighborhood (my hometown) is nice enough/typical Baytown, though neighbors had cars so loud it shook the house.
Overall, the property and communications need to be improved to ensure a quality stay.
Lisa Anne C.
Stayed 3 nights in May 2024