Ifepa Tours

Great stay, suited a family of four for a few days

Great location and a nice room, but the stay was let down by poor maintenance. The fridge was dirty, smelled terrible and did not work, so we ended up buying ice just to keep our water cold during the hot Alicante days. We reported it in person and by email, but it was only replaced on our last day. The shower also leaked water into the main room area. A basic room check before arrival would have prevented most of this.

Check in 4pm however rooms not ready till 4.30. Roof pool area towels on beds but no one using them. Shame because others waiting at bar area to get sunbathing.