Holiday Inn Indianapolis Downtown, an IHG Hotel

Photo gallery for Holiday Inn Indianapolis Downtown, an IHG Hotel

Primary image
Indoor pool
Indoor pool
Indoor pool
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Holiday Inn Indianapolis Downtown, an IHG Hotel

Holiday Inn Indianapolis Downtown, an IHG Hotel

3.0 star property

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
515 S West St, Indianapolis, IN, 46225

Explore the area

  • Popular LocationLucas Oil Stadium4 min walk
  • Popular LocationIndiana Convention Center11 min walk
  • Popular LocationIndianapolis Zoo16 min walk
  • AirportIndianapolis, IN (IND-Indianapolis Intl.)17 min drive

Choose dates to view prices

About this area


Holiday Inn Indianapolis Downtown, an IHG Hotel is located in Downtown Indianapolis, a neighborhood in Indianapolis, and is near a train station. Central Canal and Brickyard Crossing Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit NCAA Hall of Champions and Rhythm Discovery Center. Looking to enjoy an event or a game? See what's going on at Lucas Oil Stadium or Indianapolis Motor Speedway. Guests appreciate the hotel's central location.

What's nearby

  • Lucas Oil Stadium - 4 min walk
  • Indiana Convention Center - 11 min walk
  • St. John the Evangelist Catholic Church - 12 min walk
  • Farm Bureau Insurance Lawn - 12 min walk
  • Indianapolis Zoo - 16 min walk

Getting around

  • Indianapolis Station - 10 min walk
  • Indianapolis Intl. Airport (IND) - 17 min drive


  • Tavern on South - 3 min walk
  • Bee Coffee Roasters - 10 min walk
  • Slippery Noodle Inn - 11 min walk
  • Mikado Japanese Restaurant - 13 min walk
  • Loughmiller's Pub & Eatery - 13 min walk

About this property

Holiday Inn Indianapolis Downtown, an IHG Hotel

3-star hotel in the heart of Downtown Indianapolis
Lucas Oil Stadium and Indiana Convention Center are located near Holiday Inn Indianapolis Downtown, an IHG Hotel, which provides dry cleaning/laundry services, a bar, and a gym. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a restaurant.
Other perks at this hotel include:
  • An indoor pool
  • Full breakfast (surcharge), self parking (surcharge), and a computer station
  • Free newspapers, an elevator, and smoke-free premises
  • A gift shop, ATM/banking services, and a 24-hour front desk
  • Guest reviews say good things about the central location and helpful staff
Room features
All guestrooms at Holiday Inn Indianapolis Downtown, an IHG Hotel boast comforts such as air conditioning, in addition to amenities like free WiFi and room service. Guest reviews speak positively of the spacious rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:00 AM: USD 7.95-18.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli


  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Computer station
  • Conference space (1173 square feet)
  • Meeting room


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking


  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains


  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels


  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator


  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone

Similar properties

See similar properties



Check-in from 3:00 PM - midnight
Minimum check-in age - 21


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The property is closed between January 7 and January 11.

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 7.95 and USD 18.00 per person (approximately)
  • Self parking fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Indianapolis Downtown Hotel
Comfort Suites City Centre Hotel
Comfort Suites City Centre Hotel Indianapolis
Comfort Suites City Centre Indianapolis

Frequently asked questions

Does Holiday Inn Indianapolis Downtown, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Indianapolis Downtown, an IHG Hotel?

As of Aug 19, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Indianapolis Downtown, an IHG Hotel on Aug 25, 2022 start from $113.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Indianapolis Downtown, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Indianapolis Downtown, an IHG Hotel?

Self parking is available for USD 20 per night.

What time is check-in at Holiday Inn Indianapolis Downtown, an IHG Hotel?

Check-in is from 3:00 PM - midnight.

What time is check-out at Holiday Inn Indianapolis Downtown, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Indianapolis Downtown, an IHG Hotel located?

Located in Downtown Indianapolis, this hotel is within a 15-minute walk of Lucas Oil Stadium and Indiana Convention Center. Indiana University-Purdue University Indianapolis and Indianapolis Zoo are also within 2 mi (3 km). Indianapolis Station is 10 minutes by foot.

Can I cancel my reservation for free at Holiday Inn Indianapolis Downtown, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Indianapolis Downtown, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Indianapolis Downtown, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 375 out of 1002 reviews
5 - Excellent 37%
Rating 4 - Good. 328 out of 1002 reviews
4 - Good 33%
Rating 3 - Okay. 161 out of 1002 reviews
3 - Okay 16%
Rating 2 - Poor. 88 out of 1002 reviews
2 - Poor 9%
Rating 1 - Terrible. 50 out of 1002 reviews
1 - Terrible 5%




Staff & service




Property conditions & facilities



4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay at this hotel. Lobby breakfast was very good. Card charge system, posted to the room folio. Mini business, computer with printer. Very nice Front desk staff. Only surprise was my room wasn't made-up by Housekeeping, but sometimes this service is, By request. Small shop off Front desk has a few items for Sale or post to room folio. Nice location. Within walking distance to Lucas Oil Stadium, Convention Center and other downtown attractions.
Stayed 2 nights in Aug 2022

2/5 Poor

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Was not as expected
Stayed 6 nights in Aug 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to check in, room had plumbing issues, staff booked at Staybridge next door. Both hotel staffs were great and very helpful. Thank you Holiday inn and Staybridge.
Stayed 1 night in Aug 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a bar/restaruant area downstairs, which was part of the reason we chose this location. It was advertised to be open each day at 4pm, however both nights, they were not. Other than this minor inconvenience, the stay was wonderful. You will be charged for a 20 dollar a day parking pass once you check in, which was unexpected. However, we never had any issue finding a spot.
Stayed 3 nights in Jul 2022

3/5 Okay

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities
The first room a/c broken and bathroom not clean
Stayed 2 nights in Jul 2022