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Candlewood Suites Indianapolis, an IHG Hotel

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Exterior
Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Candlewood Suites Indianapolis, an IHG Hotel

Candlewood Suites Indianapolis, an IHG Hotel

2.5 star property

8.0/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Kitchen
Map
8111 Bash Street, Indianapolis, IN, 46250

Explore the area

  • Popular LocationCommunity Hospital North16 min walk
  • Popular LocationCastleton Square18 min walk
  • Popular LocationClimb Time Indy3 min drive
  • AirportIndianapolis, IN (IND-Indianapolis Intl.)37 min drive

Room options

About this area

Indianapolis

Candlewood Suites Indianapolis, an IHG Hotel is located in Castleton, a neighborhood in Indianapolis, and is in a shopping district. Castleton Square and Fashion Mall at Keystone are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Fort Harrison State Park and River Road Park. Ready for a night out? Consider Nickel Plate District Amphitheater and Hamilton County 4-H Fairgrounds.

What's nearby

  • Community Hospital North - 16 min walk
  • Castleton Square - 18 min walk
  • Climb Time Indy - 3 min drive
  • Dave & Buster's - 3 min drive
  • Ritchey Woods Nature Preserve - 6 min drive

Getting around

  • Indianapolis Station - 30 min drive
  • Indianapolis Intl. Airport (IND) - 37 min drive

Restaurants

  • Charleston's - 3 min walk
  • Twin Peaks - 6 min walk
  • Le Peep - 6 min walk
  • Ichiban Noodles - 7 min walk
  • Asaka Japanese Restaurant - 12 min walk

About this property

Candlewood Suites Indianapolis, an IHG Hotel

Hotel located in Castleton
Consider a stay at Candlewood Suites Indianapolis, an IHG Hotel and take advantage of a grocery/convenience store, a garden, and a library. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a 24-hour health club.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Express check-out, an elevator, and coffee/tea in the lobby
  • A front desk safe, barbecue grills, and multilingual staff
  • Guest reviews say good things about the helpful staff and location
Room features
All 124 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guests reviews speak well of the spacious rooms at the property.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with premium channels and DVD players
  • Kitchens, refrigerators, and microwaves

Languages

English, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • DVD player
  • Grocery/convenience store
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable/satellite channels
  • DVD player
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
In case of late arrivals, please follow the self check-in instructions on the boxes right outside the front door.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 per room (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Candlewood Indianapolis
Candlewood Suites Hotel Indianapolis
Candlewood Suites Indianapolis
Indianapolis Candlewood Suites
Candlewood Suites Indianapolis City Centre Hotel Indianapolis
Candlewood Suites Indianapolis Hotel
Candlewood Suites Indianapolis
Candlewood Suites Indianapolis, an IHG Hotel Hotel
Candlewood Suites Indianapolis, an IHG Hotel Indianapolis
Candlewood Suites Indianapolis, an IHG Hotel Hotel Indianapolis

Frequently asked questions

Does Candlewood Suites Indianapolis, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Candlewood Suites Indianapolis, an IHG Hotel?

As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Candlewood Suites Indianapolis, an IHG Hotel on Feb 8, 2023 start from $82.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Candlewood Suites Indianapolis, an IHG Hotel pet-friendly?

Yes, Candlewood Suites Indianapolis, an IHG Hotel allows pets (limit 2 per room) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 75 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Candlewood Suites Indianapolis, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Candlewood Suites Indianapolis, an IHG Hotel?

Check-in is from 4 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Candlewood Suites Indianapolis, an IHG Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Candlewood Suites Indianapolis, an IHG Hotel located?

Located in Castleton, this hotel is within 1 mi (2 km) of Community Heart And Vascular Hospital, Community Hospital North, and Castleton Square. Dave & Buster's is 1.4 mi (2.3 km) away.

Can I cancel my reservation for free at Candlewood Suites Indianapolis, an IHG Hotel and receive a full refund?

Yes, Candlewood Suites Indianapolis, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Candlewood Suites Indianapolis, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.0

Very Good

Rating 10 - Excellent. 279 out of 651 reviews" "
" "10 - Excellent 43%
Rating 8 - Good. 216 out of 651 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 59 out of 651 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 51 out of 651 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 46 out of 651 reviews" "
" "2 - Terrible 7%

8.4/10

Cleanliness

8.1/10

Staff & service

7.5/10

Amenities

8.1/10

Property conditions & facilities

7.1/10

Eco-friendliness

Reviews

2/10 Terrible

Ryan

Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Walked into a dirty room. The cleaning staff listed the room as cleaned in the hotels computer system , and it wasn’t. All linens were off the bed. Dirty dishes in sink. Trash on bathroom floor. Of course the elevator was out of order , and we were on the third floor. Courtesy phone to front desk rang off the hook and nobody answered it. So went back down three flights, with all out luggage , to a very apologetic desk hotel clerk, who put us into a clean room, you guessed it, back on the third floor just doors down from where we were to begin with. I give this hotel. A 2 star rating at best. Regardless of the issues or not.

4/10 Poor

Tanya

Traveled with family
Disliked: Amenities, property conditions & facilities
I was given a room on the 4th floor and wasn’t informed of unavailable services(elevators out of service, exit/entry doors aren’t working for keycards) no breakfast offered until after check in was completed! Should’ve been told before the process started so that I was aware and could make other arrangements if I chose to! The check in process took about 20 minutes and the clerk was on the phone all of 15 minutes of the process. Upon arrival she was out front smoking right at the entry door which was disgusting to me as a non smoker.

10/10 Excellent

Charlotte

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked Fact that Mr Darren who checked Us in was Extremely nice and very Helpful 🌟🌟🌟🌟🌟 👍 Kudos To Mr Darren 👏👏🏅🏆

10/10 Excellent

Mary K

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Had to pick up some nails and screws laying in the parking lot.
Stayed 2 nights in Dec 2022

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The door to my room did not latch properly. I put a request in at the front desk and it was never addressed. I had to remember to pull the door handle up raising the door until I heard the latch properly engage. I reminded them every day!!

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased!!
Great place to stay!! And not to pricey.
Stayed 2 nights in Sep 2022

4/10 Poor

Janice

Traveled with family
Liked: Property conditions & facilities, room comfort
No that Great
We are told check in is at 4pm. We arrive at 430 to be told we would have to wait 30 to 60 min for our room to be cleaned and ready. I have a special needs son who does not understand this type of thing. When Im overpaying for a one night stay at a hotel, I expect it to be ready. The air did not flow well in the bedroom. Need ceiling fans
Stayed 1 night in Oct 2022

8/10 Good

Jordan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
They don't like to come through with a later check out time and they charged $100 for any damages.
Stayed 1 night in Feb 2021

10/10 Excellent

Barbara

Stayed 2 nights in Sep 2022