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Candlewood Suites Indianapolis, an IHG Hotel

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Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Candlewood Suites Indianapolis, an IHG Hotel

Candlewood Suites Indianapolis, an IHG Hotel

2.5 star property

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
8111 Bash Street, Indianapolis, IN, 46250

Explore the area

  • Popular LocationLucas Oil Stadium20 min drive
  • Popular LocationIndianapolis Zoo23 min drive
  • Popular LocationIndianapolis Motor Speedway24 min drive
  • AirportIndianapolis, IN (IND-Indianapolis Intl.)37 min drive

Choose dates to view prices

About this area

Indianapolis

Candlewood Suites Indianapolis, an IHG Hotel is located in Castleton, a neighborhood in Indianapolis, and is in the business district. Fashion Mall at Keystone and Circle Center Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore White River State Park and Grand Park. Consider Ruoff Home Mortgage Music Center for a night out, and don't miss Children's Museum of Indianapolis, a top local attraction.
Visit our Indianapolis travel guideOpens in a new window
Map

What's nearby

  • Community Hospital North - 19 min walk
  • Castleton Square - 2 min drive
  • Lucas Oil Stadium - 20 min drive
  • Indianapolis Zoo - 23 min drive
  • Indianapolis Motor Speedway - 24 min drive

Getting around

  • Indianapolis Station - 20 min drive
  • Indianapolis International Airport (IND) - 37 min drive

Restaurants

  • Charleston's — 3 min walk
  • Twin Peaks — 6 min walk
  • Le Peep — 6 min walk
  • Skyline Chili — 7 min walk
  • Hooters — 11 min walk

About this property

Candlewood Suites Indianapolis, an IHG Hotel

Hotel in the business district
At Candlewood Suites Indianapolis, an IHG Hotel, you can look forward to free WiFi, a hot tub, and a library.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • A 24-hour front desk, express check-out, and a garden
  • A gift shop, a front desk safe, and free Internet access
  • Guest reviews say good things about the helpful staff and location
Room features
All guestrooms at Candlewood Suites Indianapolis, an IHG Hotel boast comforts such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guest reviews speak well of the clean, spacious rooms at the property.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with premium channels and DVD players
  • Kitchens, refrigerators, and microwaves

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • DVD player
  • Grocery/convenience store
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • Japanese
  • Spanish

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable/satellite channels
  • DVD player
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

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Hotel
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Policies

Check-in

Check-in from 4 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
In case of late arrivals, please follow the self check-in instructions on the boxes right outside the front door.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD $150 per pet, per stay, plus a deposit of USD 75 per stay
Up to 80 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD $150 per pet, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Candlewood Indianapolis
Candlewood Suites Hotel Indianapolis
Candlewood Suites Indianapolis
Indianapolis Candlewood Suites
Candlewood Suites Indianapolis City Centre Hotel Indianapolis
Candlewood Suites Indianapolis Hotel
Candlewood Suites Indianapolis
Candlewood Suites Indianapolis, an IHG Hotel Hotel
Candlewood Suites Indianapolis, an IHG Hotel Indianapolis
Candlewood Suites Indianapolis, an IHG Hotel Hotel Indianapolis

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 260 out of 591 reviews
5 - Excellent 44%
Rating 4 - Good. 202 out of 591 reviews
4 - Good 34%
Rating 3 - Okay. 55 out of 591 reviews
3 - Okay 9%
Rating 2 - Poor. 42 out of 591 reviews
2 - Poor 7%
Rating 1 - Terrible. 32 out of 591 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Jan 2022

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent location. Rooms are clean but interior is old. Smells moldy. Needs updating. Elevator smelled like smokers even though they are not aloud to smoke. Staff was nice and friendly.
Stayed 3 nights in Jan 2022

4/5 Good

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Everything was great except the shower had not been properly cleaned there were hairs on the walls
Stayed 1 night in Dec 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

3/5 Okay

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was quiet and kitchen very nice, but there was a strange aroma that was probably from the last guest or a guest next door cooking. Also the pool was only open 9a to sometime before 8p when we arrived with two kids that had been cooped up in the car all day looking forward to a pool. We unfortunately had to leave again before 9am so we could make our destination. Would have been nice if attenuated pool hours were posted on site. Additionally when I tried to cancel our reservation for our return trip the virtual agent on Expedia was very unhelpful saying I was outside the cancellation window though it was clearly stated I could cancel within 24 hours on the website. I had to hunt for a phone number I could call to talk to a live agent who also said I was out of the cancellation window? But I didn’t argue because she allowed me to cancel
Stayed 1 night in Dec 2021