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Keystone Inn & Suites

Photo gallery for Keystone Inn & Suites

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Traditional Double Room | Premium bedding, down comforters, desk, laptop workspace
Traditional Single Room | Premium bedding, down comforters, desk, laptop workspace
Traditional Single Room | Premium bedding, down comforters, desk, laptop workspace
Traditional Double Room | Premium bedding, down comforters, desk, laptop workspace

Overview of Keystone Inn & Suites

Keystone Inn & Suites

3.5 star property

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
9104 Keystone Crossing, Indianapolis, IN, 46240

Explore the area

  • Popular LocationFashion Mall at Keystone9 min walk
  • Popular LocationFastimes Indoor Karting7 min drive
  • Popular LocationCastleton Square12 min drive
  • AirportIndianapolis, IN (IND-Indianapolis Intl.)35 min drive

Choose dates to view prices

About this area

Indianapolis

Located in Indianapolis, Keystone Inn & Suites is in the city center. The Historic Ambassodor House & Heritage Gardens and Conner Prairie Interactive History Park are local landmarks, and some of the area's activities can be experienced at River Glen Country Club and Prairie View Golf Club. Ready for a night out? Consider Nickel Plate District Amphitheater and Hamilton County 4-H Fairgrounds.
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Map

What's nearby

  • Fashion Mall at Keystone - 9 min walk
  • Fastimes Indoor Karting - 7 min drive
  • Waterpark at Monon Community Center - 11 min drive
  • Castleton Square - 12 min drive
  • The Historic Ambassodor House & Heritage Gardens - 13 min drive

Getting around

  • Indianapolis Station - 34 min drive
  • Indianapolis Intl. Airport (IND) - 35 min drive

Restaurants

  • Sullivan's - 10 min walk
  • P.F. Chang's - 11 min walk
  • Cafe Patachou - 11 min walk
  • Seasons 52 - 12 min walk
  • Maggiano's Little Italy - 13 min walk

About this property

Keystone Inn & Suites

Suburban hotel with free breakfast and fitness center
This smoke-free hotel features a fitness center, a snack bar/deli, and a coffee shop/cafe. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Keystone Inn & Suites offers 124 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM–9:00 AM
  • 1 coffee shop/cafe

Things to do

  • Bike parking
  • Bike storage
  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage

Business services

  • Business center
  • Computer station
  • Conference space (1600 square feet)
  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Renovated entire property - June 2016
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Cable/satellite channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Wet bar

More

  • Desk
  • Electrical adapters/chargers
  • Energy-saving features in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

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Indianapolis
Indianapolis
Hotel
Hotel
Pet friendly
Pet friendly
Air conditioned
Air conditioned
Guest rating 4+
Guest rating 4+
Family friendly
Family friendly
3 star
3 star

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is undergoing renovations from August 4 2022 to January 1 2023 (completion date subject to change).
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 50 lbs)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only
Free in-room WiFi has a 2-device limit

Property is also known as

Hyatt Place Hotel Indianapolis/Keystone
Hyatt Place Indianapolis/Keystone
Hyatt Place Indianapolis/Keystone Hotel
Hyatt Place Indianapolis/Keystone Hotel Indianapolis
Hyatt Place Indianapolis/Keystone Hotel Indianapolis
Hyatt Place Indianapolis/Keystone Hotel
Hyatt Place Indianapolis/Keystone Indianapolis
Hotel Hyatt Place Indianapolis/Keystone Indianapolis
Indianapolis Hyatt Place Indianapolis/Keystone Hotel
Hotel Hyatt Place Indianapolis/Keystone
Hyatt Indianapolis Keystone
Keystone Inn Suites
Keystone Inn & Suites Hotel
Hyatt Place Indianapolis/Keystone
Keystone Inn & Suites Indianapolis
Keystone Inn & Suites Hotel Indianapolis

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 431 out of 1002 reviews
5 - Excellent 43%
Rating 4 - Good. 329 out of 1002 reviews
4 - Good 33%
Rating 3 - Okay. 139 out of 1002 reviews
3 - Okay 14%
Rating 2 - Poor. 63 out of 1002 reviews
2 - Poor 6%
Rating 1 - Terrible. 40 out of 1002 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

3.8/5

Eco-friendliness
Write a review

1/5 Terrible

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the fire alarm went off at 4:30 am, there was mold by the shower, and we were not told prior that the hotel was under construction
Stayed 1 night in Aug 2022

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately this location was not at all like advertised. The lobby was closed for construction which we were not aware of and check in/front desk were sharing a conference room. The room needed some TLC, new paint and we couldn’t find our remote for the tv oddly. The shower was very small, even for one person. Disappointing all around. The staff was the only highlight. They weren’t surprised when we checked out early.
Stayed 3 nights in Aug 2022

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was undergoing construction. I could not access the hotel through the main entrance. There was a make shift front desk. This was not a horrible situation. However, the room had a bad odor and the carpet looked disgusting.
Stayed 1 night in Aug 2022

4/5 Good

Traveled with family
Liked: Staff & service, property conditions & facilities
This is a hard review to write bc the property had just started renovation. So soon the property will be updated and I'm sure my review will not compare to the new look. That being said, you get what you pay for at hotels. We stayed here one night for convenience and the room was VERY spacious! Amenities in the room were great. The towels however must be for little people. I'm tall and by no means large, but the towel barely wrapped around me and was beyond short... When we arrived, I didn't think the AC was working so a staff member came and checked it and got it working. He was super kind and he was quick. On his way back down, he must've seen the food on the floor by the elevators (there was no way to miss it) and the next morning (after 11am) it was still there... Hopefully with the renovation, they'll keep it a bit more clean and have new larger towels.
Stayed 1 night in Aug 2022

1/5 Terrible

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY disturbingly unclean, and room service is a huge issue here
Stayed 3 nights in Aug 2022