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Residence Inn by Marriott Indianapolis Downtown on the Canal

3 out of 5
See more in Indianapolis (and vicinity)

Photo gallery

Featured Image
Indoor pool
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Guest reviews

4.3 out of 5 Excellent
371 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air Conditioning
Kitchen
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

350 W New York St, Indianapolis, IN

Explore the area

Popular LocationEiteljorg Museum of American Indians and Western Art9 min walk
Popular LocationIndiana War Memorial9 min walk
Popular LocationCircle Center Mall11 min walk
AirportIndianapolis, IN (IND-Indianapolis Intl.)18 min drive
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  • Studio, 1 Queen Bed, Non Smoking, View

    Photos of Studio, 1 Queen Bed, Non Smoking, View

    5/5 guest room rating

    Room amenities

    • 492 sq ft
    • City view
    • Sleeps 4
    • 1 Queen Bed
    More detailsStudio, 1 Queen Bed, Non Smoking, View

  • Studio, 1 Queen Bed, Non Smoking, City View

    Photos of Studio, 1 Queen Bed, Non Smoking, City View

    4.4/5 guest room rating

    Room amenities

    • 492 sq ft
    • City view
    • Sleeps 4
    • 1 Queen Bed
    More detailsStudio, 1 Queen Bed, Non Smoking, City View

  • Suite, 2 Bedrooms, Non Smoking

    Photos of Suite, 2 Bedrooms, Non Smoking

    Room amenities

    • Sleeps 6
    • 2 Double Beds
    More detailsSuite, 2 Bedrooms, Non Smoking

  • Suite, 1 Bedroom, Non Smoking, View

    Photos of Suite, 1 Bedroom, Non Smoking, View

    4.2/5 guest room rating

    Room amenities

    • 492 sq ft
    • River view
    • Sleeps 4
    • 1 Queen Bed
    More detailsSuite, 1 Bedroom, Non Smoking, View

  • Suite, 1 Bedroom, Non Smoking, City View

    Photos of Suite, 1 Bedroom, Non Smoking, City View

    4.2/5 guest room rating

    Room amenities

    • 492 sq ft
    • City view
    • Sleeps 4
    • 1 Queen Bed
    More detailsSuite, 1 Bedroom, Non Smoking, City View

About this area

Indianapolis

Located in Indianapolis, Residence Inn by Marriott Indianapolis Downtown on the Canal is in the city center and on the riverwalk. Eiteljorg Museum of American Indians and Western Art and NCAA Hall of Champions are cultural highlights and Indianapolis Zoo is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Bankers Life Fieldhouse or Lucas Oil Stadium. Spend some time exploring the area's activities, including segway rentals/tours. Guests love the hotel's central location.
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Map
View in a map
Popular Location

What's nearby

  • Eiteljorg Museum of American Indians and Western Art - 9 min walk
  • Indiana War Memorial - 9 min walk
  • Circle Center Mall - 11 min walk
  • St. John the Evangelist Catholic Church - 12 min walk
  • Indiana Convention Center - 13 min walk

Getting around

  • Indianapolis Station - 17 min walk
  • AirportIndianapolis Intl. Airport (IND) - 18 min drive

Restaurants

  • Le Peep — 5 min walk
  • Loughmiller's Pub & Eatery — 8 min walk
  • McCormick & Schmick's Seafood & Steaks — 8 min walk
  • Cafe Patachou — 9 min walk
  • The Eagle's Nest Restaurant — 9 min walk

About this property

Residence Inn by Marriott Indianapolis Downtown on the Canal

Riverwalk Indianapolis hotel in Downtown Indianapolis, walk to Indiana University-Purdue University Indianapolis
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. All 134 rooms feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Sofa beds and dining areas are standard, as are flat-screen TVs with satellite channels.
Residence Inn by Marriott Indianapolis Downtown on the Canal offers 134 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: USD 25.00 per day
  • RV/bus/truck parking (subject to charges)

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–10:00 AM
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate dining area
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Italian
  • Japanese
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Renovated entire property - March 2020
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Heating
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in from 3 PM - 10:00 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 11 PM

Property is also known as

Residence Inn Canal
Residence Inn Marriott Canal
Residence Inn Marriott Canal Hotel
Residence Inn Marriott Canal Hotel Indianapolis Downtown
Residence Inn Marriott Indianapolis Downtown Canal
Residence Inn Marriott Indianapolis Downtown Canal Hotel

Frequently asked questions

Can I cancel my reservation for free at Residence Inn by Marriott Indianapolis Downtown on the Canal and receive a full refund?
Yes, Residence Inn by Marriott Indianapolis Downtown on the Canal offers free cancellation on select room rates, because flexibility matters! Please refer to Residence Inn by Marriott Indianapolis Downtown on the Canal cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Residence Inn by Marriott Indianapolis Downtown on the Canal?
As of Oct 28, 2020, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Indianapolis Downtown on the Canal on Nov 4, 2020 start from $110, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Residence Inn by Marriott Indianapolis Downtown on the Canal have a pool?
Yes, this property has an indoor pool. Pool access is from 7 AM–11 PM.
Is Residence Inn by Marriott Indianapolis Downtown on the Canal pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 100 per accommodation, per stay.
How much is parking at Residence Inn by Marriott Indianapolis Downtown on the Canal?
Self parking is available for USD 25.00 per day.
What time is check-in at Residence Inn by Marriott Indianapolis Downtown on the Canal?
Check-in is from 3 PM–10:00 PM.
What time is check-out at Residence Inn by Marriott Indianapolis Downtown on the Canal?
Check-out is at noon.
Where is Residence Inn by Marriott Indianapolis Downtown on the Canal located?
Located in Downtown Indianapolis, this hotel is within a 10-minute walk of Indiana State Capitol and Eiteljorg Museum of American Indians and Western Art. NCAA Hall of Champions and Indiana Convention Center are also within 15 minutes. Indianapolis Station is 17 minutes by foot.
4.3
Excellent
5 - Excellent
191
4 - Good
117
3 - Okay
39
2 - Poor
17
1 - Terrible
7

4.4/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities
Write a review

5/5 Excellent

Very clean very comfortable and the lady at the front desk
Stayed 2 nights in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Clean room, prompt and professional customer service is especially appreciated during Covid 19.
Stayed 1 night in Jul 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Being right on the canal was great, and within half a mile of the middle of downtown made everything available without having to drive anywhere. The staff was incredibly accommodating and friendly and had answers for everything we needed. Room was clean with no issues. Only issue was not being able to get back into the back of the hotel after going for a walk on the canal after 10pm, but that was on us for not paying attention to the signs.
Stayed 1 night in Jul 2020

2/5 Poor

Traveled with family
Find a different hotel
Not good. The pool is closed, you have to pay $25 on top of your room fee, room didn’t have bedding for the pull out bed, and one of the front desk girls was very snotty. The canal was nice but I would recommend a different hotel.
Stayed 1 night in Jul 2020

2/5 Poor

Traveled with family
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Do Better Residence Inn
Well it was my mom, my granny and I who booked the room for 2 nights but it was under my name. We drove 2 seperate cars and I made it to the hotel first to check us in. I pulled up and the sign says $25 for parking. I walked up to the door after parking close by and the doors would not open even though there was someone at the front desk and 2 people in line. I understand we are social distancing but there should be a sign because I looked foolish waving to be let in. The check-in was speedy but I was disappointed that the pool and gym were both closed...no surprise there. The lady validated the parking but was not clear about how the payment would be processed or anything about it of the nature. The room was clean and we had a nice view of the canal. The TV went out on us 7 times and when I called about it nobody returned the call or came to fix the TV so we just dealt with it. Then when my mom left to go to the car the doors were freely open to the guest to come and go but once she walked out to come back in they were no longer sliding freely. She was questioned when she came back in as if she was not a guest and she JUST stepped outside. The gentleman in front of her did not have to wait to be let back in and the guy behind her did not have to wait to be let back in NOR were they questioned about their stay because they were checking in. They paid for 1 night while we paid for 2 and for the amount we spent, I expected better Customer Service.
Stayed 2 nights in Jul 2020

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