Inoa Vacations from $669

The common areas are very clean and updated. The staff was very friendly. There were a couple things that need improvement. Dirty water came out of the bathroom faucet and shower. The furniture in the rooms are outdated. Overall the experience was decent.

Our stay here was very good, the animation in the Pilon area (karaoke) with Julio Cesar Nice was spectacular and made us feel right at home. Special shoutout to the waiters at the Pilon area too. The only downside is that the resort has no food varieties and my family and I were expecting more.

It lacked options of things to do for everyone throughout the day. The buffet restaurant was pretty good. Lacked enough staff to provide drinks for each meal. The Mexican restaurant was pretty good. I expected more since it did require a reservation.

I did not receive the room that was advertised. My room was supposed to include a kitchen and two beds. I received a room with a single bed and no kitchen. The property stated they gave me a single bed because I was alone and felt I didn't need two beds. They refused to give me the room I paid for. I also asked to be moved closer to the front because I was alone and my room was in the back of the property. It was very dark at night and I had to walk alone. They refused to move me. Expedia was very slow to help with my concerns. Ultimately they were unable to get my room changed. An Expedia rep gave me 125 key credits. He said it was not a part of my refund but a compen

This place was nice and had some nice pools a pretty beach but the first thing that happened was our bed broke with just weight being put in the middle. They sent a mechanic and i asked to switch rooms. The next day I called because our minibar in our new room wasnt filled and they said they would send someone...2 hours later i called again...1 hour later they said they'll submit the report and then 2 hours after that i called and they said it would be the next morning, at this point i told the receptionist we literally didnt even have water and an employee appeared within 5 minutes with water. Also on the map they give you it has times and information that are incorrect,