Is Nayla Palace Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Nayla Palace Hotel?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

Does Nayla Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Nayla Palace Hotel located?

Located in Sultanahmet, this hotel is within a 5-minute walk of Hagia Sophia, Blue Mosque, and Sultanahmet Square. Grand Bazaar and Basilica Cistern are also within 15 minutes. Istanbul Cankurtaran Station is only a 3-minute walk and Sultanahmet Station is 7 minutes.

Nayla Palace Hotel Reviews, Deals & Photos 2025

Similar properties

10/10 Excellent

NinoBates

Aug 29, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved Nayla Palace Hotel. The property is clean and staff is helpful and friendly. The location is the best in town right in the middle of all the action 2 minutes walk to Sultanahment Square. My mom and I felt like we knew the staff for a long time. We felt safe and protected and had a lovely time in Istanbul. We will return! Thank you!

Stayed 4 nights in Aug 2018

10/10 Excellent

Shaymaa

Oct 24, 2022

Stayed 7 nights in Sep 2022

10/10 Excellent

Henry

Mar 12, 2020

Liked: Cleanliness, staff & service, room comfort

Stayed 5 nights in Mar 2020

10/10 Excellent

Yilmaz

Jan 6, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Dec 2019

2/10 Terrible

A S

Oct 28, 2019

Liked: Cleanliness

Disliked: Staff & service

Unprofessional shuttle arrangement,but good lctn

Now to be fair, even though I mainly gave the bad review and rating due to the incident I experienced, and the lack of some basic things in the hotel, I should say that in general it is a DECENT hotel, in terms of cleanliness, breakfast, and good location. Now, THE BASIC FLAWS: 1. Wi fi only reached the corridor, almost non existing in the room. Maybe cause my room is far from the router and other room might not have the problem. But they DO list that one of the facilities is wi fi in your room, so they should get better or more routers if they already listed it. I complained about it, and the response was simply "even the internet in my phone is weak today, maybe there is a problem from the operator". SMH 2. Booked a sea view room. No sea could be seen from the window. That it's technically facing to the direction of the sea, YES, but View, a big NO Now, the MAIN INCIDENT which mainly affected my rating: Booked for a shuttle, and they gave wrong travel code and wrong phone number.my name was also not on the sign they held in the airport. Ended up waiting for almost 2 hours and wasting a lot of international roaming credits sorting things out. Came to the hotel and nobody admitted who sent me the wrong information in hotels.com message app.after endless complaints and asking to speak to the manager, he apologized. But I never got to know who was responsible and the guy never apologized to me

Stayed 3 nights in Oct 2019

8/10 Good

Sylvia, USA

Oct 2, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Walking distance to most top things you must see. Around the corner from multiple restaurants. Clean, quiet street, comfortable beds, nice sheets and towels, plenty of hot water, friendly. Nothing fancy Good Value for the Price. I would use it again.

Stayed 2 nights in Sep 2019

10/10 Excellent

Maria Luiza

Sep 10, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Sep 2, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Aug 2019

8/10 Good

Verified traveler

Aug 24, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

チェックアウト後に荷物を預かってもらえて助かりました。スタッフの方も親切でした。

Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveler

Aug 22, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel u could not imagine! Please avoid!

The worst hotel beyond imagination! Worst nightmare ever! I had the "do not enter" red bottom on outside my hotel room door to indicate no cleaning required and don't want anyone to enter the room, I also reconfirmed the reception that no cleaning is required and stressed no one should enter our room, BUT they still did! The cleaning lady also threw away our staff that we need and put our pajamas on the dirty luggages! Obviously something very wrong with the staff hiring of this awful staff hiring system (reception and cleaner) of this extremely badly managed hotel! Further, we asked the reception to call for a taxi to the airport, the reception said 5 mins, at the end we waited and waited and the taxi finally came after 45mins! The reception had that didn't care attitude and knew we had were going to be late for the international flight, and he laughed and joked that we will be alright! He didn't even care to chase and follow up with the taxi company until we urged him to call again after 30mins!There were no other customers at the reception and he was just sitting around doing nothing and playing on his phone!He knew we were in big trouble with the lateness and the airport is yet another 45mins away!How irresponsible the staff could be?No hotel should be opened to cause some much troubles to guests who want to relax and a holiday! I really wouldn't recommend this hotel to anyone unless you want your day to be screwed up very badly!! Please avoid ,with all my heart.

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Aug 20, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 14 nights in Aug 2019

6/10 Okay

Verified traveler

Jul 30, 2019

Liked: Amenities

Disliked: Staff & service

The Location was good food was good to it wAs near the blue mosque

Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveler

Jul 21, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked the cleanliness and the service. Delicious breakfast every day was a plus and it's proximity to major tourist sites like the blue mosque and Hagia Sophia and several other sites is advantageous. I'll definitely stay there again when I travel to Istanbul.

Stayed 7 nights in Jul 2019

10/10 Excellent

Jim, Kirkland WA

Jul 18, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Many major sights are within easy walking distance. Many others such as the Grand Bazaar and the waterfront also walkable or take the tram which is nearby. The guys at the front desk were very friendly and very helpful. We would definitely stay here again. Good European style breakfast.

Stayed 5 nights in Jul 2019

2/10 Terrible

Diego

Jul 13, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They house keeping stole some items from us , and the hotel didnt fix this issue

Stayed 1 night in Jul 2019

8/10 Good

ANGELA NATALIA

Jul 1, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Jun 24, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ist alles in Ordnung und die haben sich wirklich mühe gegeben

Stayed 4 nights in Jun 2019

8/10 Good

Aurore

Jun 19, 2019

Liked: Cleanliness, staff & service

L'hôtel est un très bon rapport qualité/prix, très bien situé, le personnel est sympa, les chambres sont simples. Le seul point négatif était la qualité du petit dej. Nous étions au rdc et c'est assez bruyant.

Stayed 4 nights in Jun 2019

10/10 Excellent

rehan

Jun 17, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Jun 11, 2019

Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveler

May 27, 2019

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

May 13, 2019

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

May 6, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia perfeita

Apesar da diferença de língua, ficamos muito felizes com a gentileza e cuidado de todo o staff do hotel. Tudo de bom ficar no Nayla, que fica do lado da Haya Sophia!

Stayed 6 nights in Apr 2019

8/10 Good

Muzafar

May 1, 2019

Liked: Cleanliness, staff & service

Window no view

Stayed 3 nights in Apr 2019

8/10 Good

Muzafar

Apr 29, 2019

Liked: Cleanliness, staff & service, room comfort

Kamar kurang sesuai dengan pesanan

Stayed 2 nights in Apr 2019

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