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Pell Palace Hotel & Spa

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Balcony
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Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar
Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Overview of Pell Palace Hotel & Spa

VIP Access

Pell Palace Hotel & Spa

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Bar
  • Room service
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
Emin Sinan Mah. Gedikpasa Camii Sok., No 37 Sultanhamet Fatih, Istanbul, 34122

Explore the area

  • Popular LocationGrand Bazaar5 min walk
  • Popular LocationBlue Mosque10 min walk
  • Popular LocationHagia Sophia12 min walk
  • AirportIstanbul (IST)51 min drive

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About this area

Istanbul

Pell Palace Hotel & Spa is located in Istanbul's Sultanahmet neighborhood. Sultanahmet Square and Blue Mosque are notable landmarks, and travelers looking to shop may want to visit Grand Bazaar and The Egyptian Bazaar. Check out an event or a game at Vodafone Arena, and consider making time for Isfanbul Theme Park, a top attraction not to be missed.
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What's nearby

  • Grand Bazaar - 5 min walk
  • Turkish and Islamic Art Museum - 6 min walk
  • Tomb of Sultan Ahmet I - 9 min walk
  • Blue Mosque - 10 min walk
  • Hagia Sophia - 12 min walk

Getting around

  • Cemberlitas Station - 3 min walk
  • Istanbul Kumkapi Station - 11 min walk
  • Istanbul (IST) - 51 min drive

Restaurants

  • Seyr-u Sefa Cafe Restaurant — 2 min walk
  • Ortaklar Kebap Lahmacun — 2 min walk
  • Şehmuz Kebap Salonu — 3 min walk
  • Şar Restaurant — 3 min walk
  • Makarna Sarayı — 3 min walk

About this property

Pell Palace Hotel & Spa

Istanbul hotel in Sultanahmet, walk to Grand Bazaar
A full-service spa, a bar/lounge, and a coffee shop/café are available at this smoke-free hotel. WiFi in public areas is free. Additionally, massage/treatment rooms, 24-hour room service, and a 24-hour front desk are onsite. All 27 rooms feature comforts like Tempur-Pedic beds and Egyptian cotton sheets, while conveniences include coffee makers and free tea bags/instant coffee. Free WiFi and 24-hour room service are standard, as are LCD TVs with satellite channels.
Pell Palace Hotel & Spa offers 27 accommodations with minibars and laptop-compatible safes. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Pell Palace SPA has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe Tourism Certification Program (Turkey)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 328 ft (EUR 10 per day)
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English
  • Turkish

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

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Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per room (one-way)
  • Nearby parking fee: EUR 10 per day (328 ft away)
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Pell Palace Hotel & Spa Hotel
Pell Palace Hotel & Spa Istanbul
Pell Palace Hotel & Spa Hotel Istanbul

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 31 out of 53 reviews
5 - Excellent 58%
Rating 4 - Good. 15 out of 53 reviews
4 - Good 28%
Rating 3 - Okay. 3 out of 53 reviews
3 - Okay 6%
Rating 2 - Poor. 3 out of 53 reviews
2 - Poor 6%
Rating 1 - Terrible. 1 out of 53 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.7/5

Staff & service

4.3/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good comfortable stay. All the staff is courteous and polite. Rooms are in good condition, clean, only the toilet was a bit dirty when I checked in. Beautiful restrooms however! Location is not far from major sites, great if you want to be close to street shopping The road in front of the hotel is very small, so a larger car will definitely have trouble arriving right at the door. On weekends there is loud clubbing noises nearby if you can handle it. Didn’t get a chance to use the spa, but it looked nice. Otherwise it was a pleasant stay.
Stayed 2 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my recent stay at Pell Palace. All staff were very warm and friendly. I truly cannot describe how much I felt at home during my stay. Further, as a public health physician, I appreciated the measures in place at the hotel to prevent the spread of COVID-19. I truly enjoyed my time at Pell Palace and would definitely be booking again on my next trip to Istanbul.
Stayed 5 nights in May 2021

5/5 Excellent

Stayed 2 nights in May 2021

5/5 Excellent

Stayed 5 nights in May 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2021