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Outdoor pool
Outdoor pool
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Guest reviews

4.4/5 Excellent
222 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationNorth Hospital4 min drive
Popular LocationOld Hickory Mall5 min drive
Popular LocationCasey Jones Village5 min drive
AirportJackson, TN (MKL-McKellar-Sipes Regional)11 min drive

Choose dates to view prices

  • Room, 1 King Bed

    4.2/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Room, 2 Queen Beds

    4.5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds
  • Room, 1 King Bed, Accessible, Bathtub

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Bathtub
  • Room, 1 King Bed, Accessible (Hearing)

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible (Hearing)
  • Room, 2 Queen Beds, Accessible, Bathtub

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible, Bathtub
  • Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsSuite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)
  • Room, 2 Queen Beds, Accessible (Hearing)

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible (Hearing)
  • Room, 1 King Bed (Drinks & Snacks)

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed (Drinks & Snacks)
  • Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking (Drinks & Snacks)
  • Room, 1 King Bed

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Room, 2 Queen Beds

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds

About this area

Jackson

Hilton Garden Inn Jackson is located in Jackson. The area's natural beauty can be seen at Cypress Grove Nature Park, while Rusty's TV and Movie Car Museum and International Rock-A-Billy Hall of Fame and Museum are cultural highlights.

Visit our Jackson travel guide
Map
Popular Location

What's nearby

  • North Hospital - 4 min drive
  • Old Hickory Mall - 5 min drive
  • Casey Jones Village - 5 min drive
  • Rusty's TV and Movie Car Museum - 7 min drive
  • Cypress Grove Nature Park - 9 min drive

Getting around

  • Memphis Intl. Airport (MEM) - 88 min drive

Restaurants

  • Buffalo Wild Wings - 4 min walk
  • Zaxby's - 4 min walk
  • Panera Bread - 6 min walk
  • Flat Iron Grill - 7 min walk
  • El Comal - 9 min walk

About this property

Hilton Garden Inn Jackson

3-star hotel with restaurant and outdoor pool
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and conference space. All 98 rooms provide free WiFi and free wired Internet, TVs with cable channels, and conveniences like sitting areas and refrigerators. Other amenities available to guests include MP3 docks, microwaves, and coffee makers. Weekly housekeeping is available.
Hilton Garden Inn Jackson offers 98 air-conditioned accommodations with MP3 docking stations and safes. Accommodations offer separate sitting areas. Cable television is provided. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Hilton CleanStay

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AM–10 AM on weekdays and 7 AM–11 AM on weekends: USD 2.95-12.95 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • 1 meeting room
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 40-inch TV
  • Cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is property policy that all guests must wear a face mask within public areas of the property.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 2.95 and USD 12.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer
Contactless check-out is available
Individually-wrapped food options are available for breakfast
The property affirms that it follows sanitization practices of Hilton CleanStay guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Downtown Hotel Jackson
Hilton Garn Inn Jackson Hotel
Hilton Garden Jackson Jackson
Hilton Garden Inn Jackson Hotel
Hilton Garden Inn Jackson Jackson
Hilton Garden Inn Jackson Hotel Jackson

Frequently asked questions

Can I cancel my reservation for free at Hilton Garden Inn Jackson and receive a full refund?
Yes, Hilton Garden Inn Jackson offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Garden Inn Jackson cancellation policy on our site for more details about any exclusions or requirements.
Does Hilton Garden Inn Jackson have a pool?
Yes, this property has an outdoor pool.
Is Hilton Garden Inn Jackson pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hilton Garden Inn Jackson?
Self parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM–anytime.
What time is check-out at Hilton Garden Inn Jackson?
Check-out is at noon.
Where is Hilton Garden Inn Jackson located?
Situated in Jackson, this hotel is 2 mi (3.2 km) from North Hospital and within 6 mi (10 km) of Casey Jones Village and Old Hickory Mall. Rusty's TV and Movie Car Museum and West Tennessee Healthcare Sportsplex are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for Hilton Garden Inn Jackson

4.4
Excellent
5 - Excellent
139
4 - Good
59
3 - Okay
9
2 - Mediocre
11
1 - Poor
4
4.7
Cleanliness
4.6
Service and Staff
4.2
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel. Clean, new and friendly staff. I used the pool which was very nice. Located conveniently off the I-40 with lots of restaurants and stores surrounding the hotel. I’ll stay here again.

Stayed 1 night in Aug 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Room was very clean and property was quiet. No mention of any type of breakfast provisions at all.

Stayed 1 night in Aug 2020

1/5

    This traveler didn’t leave comments with their review
    Stayed 1 night in Aug 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very Friendly staff and place was very nice. Beds were comfortable and room was very nice. Pool was open and grandkids used it everytime we turned around. No breakfast but they provide a grab n go breakfast.

    Stayed 2 nights in Jul 2020

    4/5 Good

      This traveler didn’t leave comments with their review
      Stayed 1 night in Jul 2020