1/5 Terrible
Christie
Traveled with family
Nov 8, 2021
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
I checked in around 10:50pm. The night time staff member working was a female. She was extremely rude and had a horrible attitude . She asked for my ID and I slid it under the plastic partition. She stared at me and said “why you gotta do that? You can hand it to me .” I explained that the partition was there to protect everybody from COVID and we are suppose to slide everything under it . She said “no you could go around it and put it in my hand” . I was blown away ! I am in healthcare and I don’t know if she has been vaccinated . I ignored it . I pushed the I’d farther towards her and she said “I’m done I do t need that”. So I grabbed my id. She then proceeded to talk about what a bad attitude I have ?? She pushed the paper u see the partition but then held the pen in her hand. She said you need to sign. I asked for a pen . She said “did you have a bad day in a very condescending way. She kept going on while I asked for a pen. I finally got a pen from her and signed it . She actually threw the key at me and it slid off the counter towards the floor but my bag was on the floor so it landed in one of my bags . I just smiled and looked up at the cameras and said “I’m glad we have that on the security camera”. And she got irate and said she was goi g to tell her manager how rude I was . I told her to have a nice evening dear and walked off. She kept yelling out “I could have denied you services !!!’ I will never stay at this hotel again and would not recommend due to staff
Stayed 1 night in Nov 2021