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Swissôtel Jakarta PIK Avenue

Photo gallery

Featured Image
Outdoor pool
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Swissôtel Jakarta PIK Avenue

UNESCO Sustainable Property

Swissôtel Jakarta PIK Avenue

5 out of 5

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationDamai Indah Golf and Country Club11 min walk
  • Popular LocationWaterbom Jakarta13 min walk
  • Popular LocationSunda Kelapa10 min drive
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)14 min drive

Choose dates to view prices

About this area

Jakarta

Located in Jakarta, Swissôtel Jakarta PIK Avenue is connected to a shopping center. Museum Bank Indonesia and Jakarta History Museum are cultural highlights, and some of the area's notable landmarks include Pasar Baru and Merdeka Palace. Looking to enjoy an event or a game while in town? See what's going on at Gelora Bung Karno Stadium, or consider a night out at Balai Kartini.
Popular Location

What's nearby

  • Damai Indah Golf and Country Club - 11 min walk
  • Waterbom Jakarta - 13 min walk
  • Sunda Kelapa - 10 min drive
  • Museum of Fine Arts and Ceramics - 10 min drive
  • Jakarta History Museum - 21 min drive

Getting around

  • Jakarta Kota Station - 9 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 14 min drive

Restaurants

  • THE CHINESE NATIONAL — 1 min walk
  • PAPER DUCK — 1 min walk
  • Gamsul — 4 min walk
  • Jemahdi Seafood — 4 min walk
  • Holyduck — 4 min walk

About this property

Swissôtel Jakarta PIK Avenue

Luxury hotel connected to a shopping center in Jakarta with 4 restaurants
This smoke-free hotel features 4 restaurants, an outdoor pool, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a coffee shop/café, and a snack bar/deli are onsite. All 412 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and LED TVs with cable channels. Other amenities available to guests include coffee makers, free bottled water, and hair dryers. Housekeeping is available on request.
Swissôtel Jakarta PIK Avenue offers 412 air-conditioned accommodations with safes and complimentary bottled water. 49-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Buffet breakfast available for a fee weekends 6:30 AM–11:00 AM: IDR 250000 per person
  • 4 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping mall
  • Shopping
  • Spa services

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Languages spoken

  • Chinese
  • English

Business services

  • Computer station

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 49-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 250000 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Swissotel Jakarta Pik Avenue
Swissôtel Jakarta PIK Avenue Hotel
Swissôtel Jakarta PIK Avenue Jakarta
Swissôtel Jakarta PIK Avenue Hotel Jakarta
Swissôtel Jakarta PIK Avenue (Opening September 2019)

Frequently asked questions

4.2
Very Good
Rating 5 - Excellent. 16 out of 31 reviews
5 - Excellent 52%
Rating 4 - Good. 8 out of 31 reviews
4 - Good 26%
Rating 3 - Okay. 4 out of 31 reviews
3 - Okay 13%
Rating 2 - Poor. 2 out of 31 reviews
2 - Poor 6%
Rating 1 - Terrible. 1 out of 31 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KIM
I'd stayed this hotel around 1 month and it was very comfortable time because some of Hotel staff were giving excellent service. If it is okay let me say the name as Cynthia who served in the restaurant with very good smile and attitude. And most of all, very quite room gave me refresh time. Thank you all and hope to stay once again. p.s. Normally, I've never write down this kind of review, but this hotel was really good that is why I did.
Stayed 6 nights in Feb 2021

3/5 Okay

Traveled with family
New Year Staycation
For the 5 star hotel the quality of food during b’fast is not good and service level also and the internet is quite awfull because often can’t use it. TV chanel the quality of the pic is also not good maybe because they choose not the good provider. Pls improve it because this is 5th star htl not 4th star hotel....
Stayed 2 nights in Dec 2020

2/5 Poor

Stayed 1 night in Nov 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It will be perfect if hotel provide bathrobes as a 5 stars hotel and hand sanitizier with mask at every room during this covid situation.
Stayed 1 night in Oct 2020