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"Ok"

"When I got to my room, the interior lock/bar was in place, so I could only open the door a few inches. Instead of giving me a different room, the lady at the desk had the maintenance man come over and break into the room. The maintenance man was about to leave with the piece that he had just broken, handing loose on the door. I asked him to tighten it, and he did. I would not stay here again. Aside from the obvious issues, the area did not feel safe to me. I feel like there are better places to stay in Pensacola. "

"Good experience "

"Very clean. Comfortable room. Quiet. "

"The shower was dirty. The tv wasn’t working i had to have maintenance come and fix the tv there isn’t an elevator so i had to carry the bags plus three children up the stairs. Riding around the hotel it looks like there’s people permanently living there the balconies looked atrocious my face broke out so bad from the pillows. Would not stay agin"

"First room smelled awful, like very strong cologne. Moved to a second room. Room was only cleaned once during the 5 night stay, even after multiple requests. Not the greatest area. On the upside, the beds are comfortable. Would not recommend."

"It was clean "

"Why would you renovate a hotel only partially? Some things were new, but this was obviously an old hotel, "

"The casino was ckean and free of smoke."